Avaya 6210 : Avaya Aura® Contact Center Implementation Exam

6210 real exams

Exam Code: 6210

Exam Name: Avaya Aura® Contact Center Implementation Exam

Updated: Jul 29, 2026

Q & A: 125 Questions and Answers

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About Avaya 6210 Exam

What is the duration of the 6210 Exam

  • Format: Multiple choices, multiple answers
  • Passing Score 68%
  • Number of Questions: 65
  • Length of Examination: 90 minutes

6210 Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 6210 exam dumps will include the following topics:

  • Implementation Testing and Validation
  • Implementation Troubleshooting
  • Implementation Preparation
  • Installation
  • Configuration

Avaya 6210 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Avaya Agent Desktop (AAD) and Avaya Desktop Displays (ADD)
  • Identify the Avaya Aura® Contact Center (AACC) Post-Installation tasks
Topic 2
  • Describe how to troubleshoot Agent Workstations using the CCT Reference Client
  • How to install and configure the Orchestration Designer software from CCMA
Topic 3
  • Avaya Aura® Media Server (AAMS) options for Avaya Aura® Contact Center (AACC) SIP-enabled installations
  • Troubleshoot an Avaya Aura® Contact Center (AACC) installation
Topic 4
  • Install Avaya Aura® Contact Center (AACC) and configure the Avaya Aura® Ignition Wizard
  • Explain how to perform a database backup and restore database files
Topic 5
  • Implement the Avaya Aura® Media Server (AAMS) High Availability solution
  • Product licensing requirements for the Avaya Aura® Contact Center (AACC) installation
Topic 6
  • Implement the Avaya Aura® Contact Center (AACC) High Availability solution
  • Contact Center (AACC) components, features, and functions
Topic 7
  • Describe how to validate the Avaya Agent Desktop (AAD) software with Web Based Statistics
  • Configure the software required for Agent Workstations

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21474

Who should take the 6210 exam

The Avaya Aura Contact Center Implementation 6210 Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as Avaya Implementation Professional Specialist. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Avaya Aura Contact Center Implementation 6210 Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass Avaya Aura Contact Center Implementation 6210 Exam then he should take this exam.

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