Nortel 920-471 : Nortel Converged Office CS 1000 Rls.5.x Config and Networking

920-471 real exams

Exam Code: 920-471

Exam Name: Nortel Converged Office CS 1000 Rls.5.x Config and Networking

Updated: Aug 03, 2026

Q & A: 62 Questions and Answers

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Nortel 920-471 Exam Syllabus Topics:

SectionObjectives
Topic 1: Voice Services Configuration- Telephony services
  • 1. Numbering plans
  • 2. Trunks and routes
  • 3. Terminal and telephone configuration
  • 4. Call processing features
Topic 2: System Administration and Maintenance- Administration
  • 1. User and device management
  • 2. Backup and restore procedures
  • 3. System monitoring
  • 4. Log management
Topic 3: System Installation and Initial Configuration- Installation procedures
  • 1. Basic system verification
  • 2. Initial system setup
  • 3. Software installation and upgrades
  • 4. Database initialization
Topic 4: Networking Configuration- IP networking
  • 1. Quality of Service fundamentals
  • 2. Network connectivity verification
  • 3. IP addressing and routing
  • 4. LAN and VLAN configuration
Topic 5: CS 1000 Rls.5.x System Architecture- Platform components and architecture
  • 1. Media Gateway concepts
  • 2. Signaling Server architecture
  • 3. Linux-based system components
  • 4. Call Server fundamentals
Topic 6: Troubleshooting- Problem diagnosis
  • 1. Diagnostic utilities and commands
  • 2. Voice service troubleshooting
  • 3. Configuration troubleshooting
  • 4. Network connectivity issues

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