What is the duration, language, and format of the Certified Implementation Specialist - Vendor Risk Management (CIS VRM) Exam
Format: Multiple Choice (single answer) There are at least four possible answers for every multiple-choice question on the test. The applicant taking the exam checks the reaction choices and chooses the one reaction to answer the question most correctly.
Passing score: 70%
Multiple Select (select all that apply) There are at least four possible answers for any multiple-select question on the exam. How many responses should be selected will be mentioned in the question. The applicant taking the exam checks the reaction choices and chooses ALL answers that answer the question correctly. There are two or more correct answers to multiple-select questions.
Number of questions: 60 - 75
Language of Exam: English
Examination platform: Online proctored or on-site
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/blueprint-cis-vrm.pdf
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How to book the Certified Implementation Specialist - Vendor Risk Management (CIS VRM) Exam
Subject to availability, appointments can be made in advance or on the actual test day. To register and to sign up for the CIS VRM exam test, please visit WebAssessor. For this test, online proctoring is available. Every applicant must register for the exam through the ServiceNow Webassessor website using a voucher obtained by completing the implementation training prerequisite for Vendor Risk Management (VRM). Voucher codes are non-transferable and only allow the applicant to sit for the Certified Implementation Specialist Vendor Risk Management Test.
To book the prerequisite course:
- Individuals with OKTA/SSO login can access the Learning Portal directly to Self‑Register
- Individuals can use this link to access the Learning Portal
- Private Training is available for a flat fee for up to 16 participants. Please contact at [email protected] for more information and pricing details.
- Cancellation and rescheduling policies apply (see Terms and Conditions)
Each test taker has the option of taking the exam at an Accredited Testing Center or as an online-proctored test during the registration process. The Certified Implementation Specialist exam is carried out in both testing venues via a clear, friendly user interface tailored for ServiceNow tests. The testing network for Kryterion is worldwide and all locations provide a secure, comfortable testing environment. At a specific date and time, candidates register for the exam, so there is no waiting and a seat in the testing center is reserved. As an online-proctored exam, each candidate can also choose to take the examination. This testing environment allows an applicant if certain conditions are met, to take the test on his or her method.
ServiceNow CIS-VRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Vendor Risk Management Fundamentals | 20%-25% | - Vendor risk concepts
|
| Dashboards and Reports | 5% | - Reporting
|
| Core Configuration | 10%-15% | - VRM application setup
|
| Assessment Configuration | 20%-25% | - Risk assessments
|
| Vendor Portal Configuration | 15% | - Vendor portal
|
| Other Application Relationships | 5% | - Integration topics
|
| Risk Issues and Processes | 10%-15% | - Issue and task workflows
|






