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Prerequisites for CRT 211 Exam
There are no Prerequisites for Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam.
Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:
1. Salesforce Security and Custom Objects
- Data Relationships
- Territory Management
- Determining Appropriate Sharing Solutions
- Restricting and Extending Object, Record, and Field Access
2. Automation, Change Management, and Auditing
- Change Management Options
- Deployment Tools
- Auditing and Monitoring
- Sandboxes
3. Analytics and Data Management
- Data Quality Features and Policies
- Creating Reports
- Dashboards
- Report Types
4. Sales, Service, and Content Applications
- Service Cloud Console Toolkit
- Content Management
- Forecasting
- Entitlements
- Products, Price Books, Schedules, and Quotes
- Salesforce Knowledge
5. Customization: Fields
- Create new custom fields
- Create formula fields
- Work with record types and business processes
- Work with page layouts
- Create selection fields: picklists and lookups
- Administer standard fields
- Maintain data quality
6. Managing Data
- Mass delete records
- Import new records using import wizards
- Mass transfer records between users
- Keep records up to date with Data.com and social accounts and contacts
- Update existing records with the data loader
- Back up data with a weekly export
7. Reports and Dashboards
- Print, export, and email reports
- Run and modify reports
- Build dashboards
- Summarize report data with formulas and visual summaries
- Filter reports
- Create new reports with the report builder
8.Automation
- Manage email administration
- Set up workflow rules and Process Builder
- Automate leads and cases
9. Managing the Support Process
- Enable collaboration in the Service Cloud
- Analyze support data with reports and dashboards
- Understand the Salesforce Console
- Automate the support process
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Who should take the Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam is ideal for any administrator with an interest in furthering the development of their Salesforce CRM administration, Sales and Service Cloud management, and process automation skills, and who ultimately wants to succeed at the Salesforce Certified Advanced Administrator exam
