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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Developer1 and Developer2 work for a large manufacturing company that has recently purchased Fusion. Both developers have been asked to import data from the company's legacy system. Developer1 configures the Opportunity import job while Developer2 configures the Customers import job. During the mapping configuration, Developer 1 selects the Lock check box.
Identity the two true statements based on this scenario.

A) Developer l can use and edit the mapping.
B) Developer1 can edit the mapping, but cannot use the mapping for import.
C) Developer2 can use and edit the mapping.
D) Developer1 can use the mapping for import, but cannot edit the mapping.
E) Developer2 cannot use the mapping for import or edit the mapping.
F) Developer2 can edit the mapping, but cannot use the mapping for import.
G) Developer2 can use the mapping for import, but cannot edit the mapping.
H) Developer1 cannot use the mapping for import or edit the mapping.

2. Which tool within Oracle Fusion CRM enables business analysts and administrators to customize and extend Oracle Fusion CRM applications, reports, and analytics changes directly from the Fusion CRM application?

A) Customization Manager
B) Oracle Application Composer
C) Reports and Analytics
D) Oracle Composer
E) Setup and Maintenance

3. A sales person submits a forecast and then changes an opportunity. The salesperson's manager rejects the forecast. By default, the forecast items are not synchronized with the opportunity. Identify the action to be performed to view the updated forecast.

A) Enable "Refresh from Opportunity" at the forecast level.
B) Run the Due Date Check process.
C) The administrator must enable Forecast Criteria Override.
D) Change the territory for the salesperson.
E) The administrator must extend the freeze date.

4. The design team would like to make changes to the Sales dashboard for the sales VP in Oracle Fusion Sales. What is the navigation path to make the changes?

A) Administration> Oracle Composer > Personalization> Sales Account Region
B) Sales Dashboard > Administration> Customize Home Pages >Job Role
C) Oracle Composer> Sales Dashboard > Customize Home Pages > Sales VP
D) Sales Dashboard > Administration > Customization Manager> Sales VP
E) Sales Dashboard > Personalization > Customization Manager> Job Role

5. You have just attempted to import a flat file containing opportunity data. Although the import process completed, you do not see any of the data in the Fusion application.
How can you access more information to troubleshoot the issue?

A) Navigate to the import record in Oracle Web Services.
B) Drill down on the Import Activity's Status field and open the log file.
C) Drill down on the Import Activity'sStatus field and open the error file.
D) Open the log file that is automatically emailed to the administrator after the import process completes.
E) Drill down on the Import Activity's Status field and open the exception file.

Solutions: