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Apple 9L0-066 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Time Machine | 5% | - Understand Time Machine features and benefits - Apply Apple-recommended troubleshooting procedures for Time Machine |
| Topic 2: Networking | 5% | - Configure and set up Apple wireless networks for client access - Evaluate wired and wireless network connectivity problems |
| Topic 3: Family Sharing | 2% | - Troubleshoot Family Sharing and iTunes-related device issues |
| Topic 4: File System | 5% | - Evaluate and isolate file system problems |
| Topic 5: Integration | 2% | - Evaluate and troubleshoot OS X integration scenarios |
| Topic 6: Peripherals | 5% | - Evaluate and isolate peripheral connectivity problems with Apple products |
| Topic 7: iCloud | 5% | - Evaluate and isolate connectivity issues with iCloud-enabled devices |
| Topic 8: Recovery | 4% | - Use Apple procedures and utilities to recover an OS X installation |
| Topic 9: Security and Privacy | 5% | - Evaluate and isolate security and privacy issues in OS X |
| Topic 10: Accounts and Permissions | 5% | - Evaluate and isolate account and permission issues in OS X Yosemite |
| Topic 11: Startup | 5% | - Evaluate startup problems and determine appropriate solutions |
| Topic 12: Installation | 5% | - Evaluate and isolate OS X installation problems |
| Topic 13: Applications | 5% | - Evaluate and isolate application issues in OS X |
| Topic 14: Troubleshooting Tools and Procedures | 6% | - Apply systematic troubleshooting methods to diagnose and resolve problems |
| Topic 15: Spotlight | 1% | - Evaluate and isolate Spotlight issues |
Apple OS X Yosemite Troubleshooting Sample Questions:
William is managing systems running OS X at his company. He is distributing a PNG file that is to be used on these company systems as the desktop picture whenever a user logs in. The picture needs to be available to all user accounts set up on each system. In which of the following folders would the PNG file need to be stored on each system?
- A. /System/Library/Desktop Pictures
- B. -/Library/Desktop Pictures
- C. /System/Desktop Pictures
- D. /Library/Desktop Pictures
Correct Answer: D 🗳️
The installation of OS X Yosemite has failed. First Aid in Disk Utility reports directory damage but cannot repair it. What do you do next?
- A. Restart the machine and download the OS X Yosemite installer again.
- B. Erase the hard drive and then reinstall OS X.
- C. Reinstall OS X using the Recovery System.
- D. Replace the hard drive.
Correct Answer: B 🗳️
Which of the following is the correct definition of a router?
- A. A router is the physical layout of the cables and devices on a network.
- B. A router is any computer, printer, or other electronic device that could potentially communicate with another device over the network.
- C. A router allows one computer or device to make requests on behalf of another over a network.
- D. A router connects networks together isolating traffic within each network.
Correct Answer: D 🗳️
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Marilyn wants to know which apps on her Mac store documents in iCloud. Where can you direct Marilyn to view apps that store documents and data in iCloud?
- A. Log into iCloud.com and click Settings to view supports applications.
- B. Click iCIoud in System Preferences and then click on iCloud Drive Options
- C. Select iCIoud Drive from the Finder sidebar and click the Applications folder.
- D. Select iCIoud Drive from the Applications folder.
Correct Answer: B 🗳️
Bradley has installed OS X on his Mac and would like to set up a Firmware Password. Where can he find the Firmware Password Utility?
- A. In the Applications folder on the startup disk.
- B. In the Utilities folder on the startup disk.
- C. In the Security & Privacy pane in System Preferences.
- D. In the Utilities menu when booted to OS X Recovery.
Correct Answer: D 🗳️
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