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Apple 9L0-412 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Network Configuration and Services | 15% | - Network Setup
|
| Topic 2: Troubleshooting and Maintenance | 10% | - Common Issue Resolution
|
| Topic 3: Applications and Processes | 15% | - Application Management
|
| Topic 4: Installation and Configuration | 20% | - Install OS X Mountain Lion
|
| Topic 5: User Accounts and Security | 20% | - User Account Types
|
| Topic 6: File Systems and Data Management | 20% | - Data Access and Backup
|
Apple OS X Support Essentials 10.8 Sample Questions:
You have a user account on an OS X Mountain Lion computer that has multiple user accounts. How can you interact with another user's Dropbox folder that has default permissions?
- A. You can see its contents, but you cannot add files to it.
- B. You can neither see its contents nor add files to it.
- C. You can see its contents and you can add files to it.
- D. You cannot see its contents, but you can add files to it.
Correct Answer: D 🗳️
Review the screenshot, and then answer the question below.
While attempting to reinstall OS X Mountain Lion in Recovery mode, you get the error message shown above. Your Mac is physically connected to an Ethernet network. Which tool can you use to diagnose the problem further?
- A. Internet Connect
- B. Network Diagnostics
- C. Network Preferences
- D. Network Utility
Correct Answer: B 🗳️
How can you display the contents of a hidden folder on a mounted volume in Finder?
- A. From the Finder menu, choose Preferences, and select "Show hidden items."
- B. Select the volume icon and choose "Show hidden items" from the Action menu.
- C. From the Go menu, choose "Go to Folder," enter the path to the hidden folder, and click Go.
- D. From the View menu, choose "Show hidden items."
Correct Answer: C 🗳️
An OS X Mountain Lion computer is connected to both an Ethernet and a Wi-Fi network. How can you specify which interface the Mac will use to access the Internet?
- A. Use the Set Service Order action to move the preferred interface to the top of the Service Order list.
- B. Assign a public IP address to the preferred interface, and a private IP address to the other interface(s).
- C. Enter a DNS configuration for the preferred interface, and delete the DNS configuration for the other interface(s).
- D. Use Internet Connect to select the preferred interface, and disable the other interface(s).
Correct Answer: A 🗳️
Review the screenshot and answer the question below.
You downloaded an app using Safari. When you try to open the app, you see the message shown above. What is a possible explanation?
- A. The sandbox into which the app was downloaded by the quarantine system has become corrupted.
- B. Gatekeeper has recognized that the app was altered after it was signed.
- C. The app was signed using a certificate from an unknown authority.
- D. The certificate needed to decrypt this app cannot be found in the keychain.
Correct Answer: C 🗳️






