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Apple OS X Support Essentials 10.9 Sample Questions:

1. You are configuring an OS X Mountain Lion computer that will be located in a public space. You want anyone to be able to log in and use Safari, but you do NOT want their Safari browser history to remain on the computer after users log out. Which action will let the computer function in the desired manner?

A) Enable the Guest account for login.
B) Create a Sharing Only account.
C) Create a Guest account.
D) Create a managed account with Parental Controls.

2. Review the screenshot, and then answer the question below.

If you change the folder privilege for "everyone" to Read & Write, Finder, by default, will change the permissions of items inside the folder to match.

A) True
B) False

3. Which utility is on the OS X Recovery partition?

A) Boot Camp Assistant
B) Activity Monitor
C) Firmware Password Utility
D) Console

4. How does the default organization of the file system allow users to safely share local files and folders?

A) The Archive option in the Finder creates compressed zip archive files.
B) Every home folder contains a Public folder that other users can read and a Drop Box folder that other users can write to. All other subfolders in a user's home folder (except the optional Sites folder) have default permissions that don'tallow access to other users. The Shared folder is also set for all users to share items.
C) The keychain system manages encrypted files that are used to securely save your items. By default, every user has login and Local Items keychains that use the same password as his account. Not even other administrative users can access your keychain secrets without knowing the keychain's password.
D) The volume formats supported as system volumes for OS X are Mac OS Extended(Journaled) and Mac OS Extended (Journaled, Encrypted).

5. The system version, build number, and hardware serial number are located in the About This Mac dialog or the login screen. The system version number defines the specific version of OS X currently installed. The system build number is an even more specific identifier used primarily by developers. Finally, the hardware serial number is a unique number used to identify your specific Mac.

A) What are the system requirements for using FileVault 2?
B) How can you acquire the OS X Mavericks installer?
C) How can you reset a user's home folder permissions?
D) Where can you locate the system version number, build number, andserial number? What's the significance of these numbers?

Solutions: