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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. What is BlackBerry Protect used for?

A) To manage the user's device and provide additional message service
B) To backup/restore and issue remote admin commands
C) To backup PIM information and manage devices
D) To encrypt the device data remotely

2. What is the name of the Blackberry desktop client for BlackBerry 10 (BB10)?

A) BlackBerry Desktop Manager for BB10
B) Device Manager
C) BlackBerry Link
D) WebDesktop

3. How can a user verily that BlackBerry data can be transmitted?

A) User has 3G
B) Mobile network settings has green arrows
C) Text messaging is working
D) BB Dots beside signal

4. A user receives a new BlackBerry and can no longer use the Hands Free option in their car. Which of the following connections would allow this user to connect a BlackBerry to the software in a car?

A) Accounts
B) Security and Privacy
C) Media Sharing
D) Bluetooth

5. A user would like to restore data to their device using BlackBerry Link. How can this task be accomplished?

A) Connect the device, click on the device via the arrow, click restore.
B) Connect the device, click on settings, click on the device, click restore now.
C) Click on the device via the arrow, click restore.
D) Click on settings, click on the device, click restore.

Solutions: