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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Planning & Forecasting | - Forecasting based on opportunity attributes - Sales target planning dimensions |
| Topic 2: Quotations and Order Management | - Order management basics - Sales quote processing |
| Topic 3: Account and Contact Management | - Account hierarchy and master data - Contact assignment and relationship handling |
| Topic 4: Fine Tuning & Administration | - Workflow and rules for automation - Business roles and access control |
| Topic 5: Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud - Business process scenarios |
| Topic 6: Reporting & Analytics | - Dashboards and key figures - Analytics work center design |
| Topic 7: Lead & Opportunity Management | - Lead processing and lifecycle - Opportunity creation and qualification |
| Topic 8: Integration & Data Migration | - Data migration templates and mapping - Integration with backend systems |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Question 1
Which action should you execute to set the pricing status in a sales order to Calculated?
Please choose the correct answer.
Response:
A. Trigger Submit for Approval in the sales order.
B. Trigger simulation on the sales order in a non-integrated environment.
C. Trigger simulation on the sales order in an integrated environment.
D. Trigger a consistency check in the sales order.
Question 2
What must you do if your customer wants to add product images to sales quote print forms?
Please choose the correct answer.
Response:
A. Select an image option when you print the form.
B. Configure the fine tuning activity.
C. Add printing as a predefined task in Activity Plans.
D. Activate the scoping element
Question 3
You create sales quote in SAP Hybris Cloud for Customer for which a follow-up sales order must be created in SAP ERP. Which of the following activities must you perform before you create the sales order?
There are 2 correct answers to this question.
Response:
A. Select 'Simulate Order and Return Pricing'.
B. Create a sales quote with products.
C. Set the pricing status to 'Calculated Successfully'.
D. Select 'Create External Follow Up Document'.
Question 4
Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:
A. Task
B. Service request
C. Visit
D. Phone calls
E. Appointment
Question 5
Which of the following Sales area dependent elements can you maintain in the product master?
There are 2 correct answers to this question.
Response:
A. Unit Of Measure
B. Division
C. Maximum Order Quantity
D. Customer Part Number
Solutions:
| Question 1 Answer: C | Question 2 Answer: D | Question 3 Answer: A,C | Question 4 Answer: A,C,D | Question 5 Answer: A,D |






