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IBM C9020-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Troubleshooting and Problem Resolution | - Use of diagnostic utilities - Diagnosing and resolving storage issues |
| Topic 2: Performance Optimization | - Tuning storage performance - Performance analysis tools |
| Topic 3: Storage Virtualization and Management | - Storage management tools (e.g., Spectrum Control) - IBM Spectrum Virtualize/similar technologies |
| Topic 4: Data Protection Technologies | - Data protection solutions - Backup and recovery concepts |
| Topic 5: Installation and Configuration | - Enterprise storage systems setup - Network connectivity and SAN configuration |
IBM Enterprise Storage Technical Support Sample Questions:
A customer has existing fiber attached storage that has reached the end of life. The customer wants a scalable solution that is easy to manage and integrates with VMware. The customer has a preference for an XIV based solution, but is concerned about migrating the existing data and boot volumes.
Which explanation best addresses the customer's concern?
- A. An IBM Spectrum Control must be included so that the existing storage can be virtualized and moved to the XIV.
- B. Thin provisioning on the XIV will reduce the necessary capacity of the XIV.
- C. XIV has both a vCenter and VAAI plug in.
- D. XIV has a built in capability to copy the existing data.
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Which solution provides virtualization, consolidation, and automation for a cloud deployment?
- A. IBM SmartCloudVirual Storage Center
- B. Storwize V3700
- C. XIV Gen3 with IBM Spectrum Protect
- D. FlashSystem 840
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A customer has asked about the RAID architecture of IBM Spectrum Scale.
Which two advantages of declustered RAID should you highlight to the customer? (Choose two.)
- A. Dedicated spare drives
- B. Faster rebuild of data on failed drives
- C. More predictable performance
- D. Uses a subset of drives to rebuild data
- E. Load on drives is increased during array rebuild
Which IBM Storage System can be directly attached to an IBM i partition on a POWER System?
- A. IBM FlashSystem 840
- B. IBM FlashSystem 820
- C. IBM XIV
- D. IBM DS8870
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A customer has a VMware environment and is limited in the number of hosts that can access a given LUN. This is causing a problem for the storage administrator. The customer wants to overcome this issue when purchasing the next storage device.
Which function within the storage hardware does this customer require?
- A. Pluggable Storage Architecture
- B. Hardware Accelerated Move
- C. vStorage APIs for Storage Awareness
- D. Hardware Assisted Locking
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