ServiceNow CIS-HAM : Certified Implementation Specialist - Hardware Asset Management

CIS-HAM real exams

Exam Code: CIS-HAM

Exam Name: Certified Implementation Specialist - Hardware Asset Management

Updated: Aug 18, 2026

Q & A: 198 Questions and Answers

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ServiceNow CIS-HAM Exam Syllabus Topics:

TopicDetails
Topic 1
  • Extending asset management and configuration management
  • Managing hardware assets and CIs
Topic 2
  • Implementing hardware asset management
  • Understand IT Cost Management
Topic 3
  • Asset management vs. configuration management
  • Managing inventory and stock
Topic 4
  • Application Introduction and Recommended Practices
  • ServiceNow hardware model Content Service
Topic 5
  • Hardware asset lifecycle, stages, and components
  • IT Asset Management Overview & Fundamentals
Topic 6
  • Data Integrity - Attributes and Data Sources
  • Automating hardware asset lifecycle with HAM
Topic 7
  • Implementing Hardware Asset Management in ServiceNow
  • Hardware Discovery and Normalization
Topic 8
  • Creating hardware assets and CIs
  • Automating asset population into ServiceNow

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-hardware-asset-management.pdf

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