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SAP C_FSM_2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Reporting and Analytics | 16% | - Reports and Dashboards - KPI Monitoring and Analysis - Service Performance Metrics - Custom Report Generation |
| Topic 2: Service Order Management | 26% | - Service Order Creation and Processing - Service Order Status Management - Service Order Assignment and Routing - Service Order Scheduling and Planning |
| Topic 3: Configuration and Integration | 16% | - SAP FSM System Configuration - API and Web Services - Integration with SAP ERP and CRM - Third-Party System Integration |
| Topic 4: Resource Management | 22% | - Technician Management - Workforce Planning and Forecasting - Skill-Based Matching - Travel and Route Optimization |
| Topic 5: Mobile Application | 20% | - Real-Time Communication - Offline Capabilities - Mobile Checkout and Time Tracking - Field Service Mobile App Features |
SAP Certified - SAP Field Service Management Sample Questions:
A Company in SAP Field Service Management uses a repository of master data which is shared between all companies within the account Choose the correct answer.
- A. True
- B. False
Correct Answer: B 🗳️
The standard, built-in logic of Field Service Management can be changed.
Choose the correct answer.
- A. True
- B. False
Correct Answer: B 🗳️
What information do I need to create a custom label translation?
There are three correct answers.
- A. Translation key
- B. Translation value
- C. Object type
- D. Language
Correct Answer: A,B,D 🗳️
RISE with SAP Methodology provides benefits during transformation. Which of the following benefits are mentioned? (Choose all that apply) There are three correct answers.
- A. Predictability in implementation
- B. Enhanced employee engagement
- C. Transparency throughout the implementation journey
- D. Access to necessary information with ease
- E. Improved marketing analytics
Correct Answer: A,C,D 🗳️
What information is contained in the QR code?
Choose the correct answer.
- A. A URI with the phone number of the responsible technician
- B. A link pointing to the Self Service Portal
- C. A short URL pointing to the web page with the chat assistant
Correct Answer: C 🗳️
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