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SAP C_FSM_2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Reporting and Analytics | 16% | - Reports and Dashboards - KPI Monitoring and Analysis - Service Performance Metrics - Custom Report Generation |
| Topic 2: Service Order Management | 26% | - Service Order Creation and Processing - Service Order Status Management - Service Order Assignment and Routing - Service Order Scheduling and Planning |
| Topic 3: Configuration and Integration | 16% | - SAP FSM System Configuration - API and Web Services - Integration with SAP ERP and CRM - Third-Party System Integration |
| Topic 4: Resource Management | 22% | - Technician Management - Workforce Planning and Forecasting - Skill-Based Matching - Travel and Route Optimization |
| Topic 5: Mobile Application | 20% | - Real-Time Communication - Offline Capabilities - Mobile Checkout and Time Tracking - Field Service Mobile App Features |
SAP Certified - SAP Field Service Management Sample Questions:
Question 1
A Company in SAP Field Service Management uses a repository of master data which is shared between all companies within the account Choose the correct answer.
A. True
B. False
Question 2
The standard, built-in logic of Field Service Management can be changed.
Choose the correct answer.
A. True
B. False
Question 3
What information do I need to create a custom label translation?
There are three correct answers.
A. Translation key
B. Translation value
C. Object type
D. Language
Question 4
RISE with SAP Methodology provides benefits during transformation. Which of the following benefits are mentioned? (Choose all that apply) There are three correct answers.
A. Predictability in implementation
B. Enhanced employee engagement
C. Transparency throughout the implementation journey
D. Access to necessary information with ease
E. Improved marketing analytics
Question 5
What information is contained in the QR code?
Choose the correct answer.
A. A URI with the phone number of the responsible technician
B. A link pointing to the Self Service Portal
C. A short URL pointing to the web page with the chat assistant
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: A,B,D | Question 4 Answer: A,C,D | Question 5 Answer: C |






