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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Needs and Market Segmentation | - Understanding customer requirements
|
| Topic 2: Sales Strategies and Positioning | - Presenting HP solutions
|
| Topic 3: HP Document Solutions Product Portfolio | - Solution offerings
|
| Topic 4: Closing the Sale and Implementation | - Sales closure techniques
|
HP Selling HP Document Solutions Sample Questions:
What is an important security pain point for any organization's print management infrastructure?
- A. lack of control that makes it impossible to directly bill high print users
- B. lack of control that makes it impossible to control color and special media usage
- C. print output and workflow between users and devices that are at risk
- D. workflow bottlenecks that create processing delays
Correct Answer: C 🗳️
What must a salesperson do when beginning to understand the customer's organization?
- A. prepare a demonstration
- B. identify and secure bid resources
- C. outline the financial detail of any potential business
- D. profile the key executivesand stakeholders
Correct Answer: D 🗳️
Which elements make up the workflow category for HP's document solutions?
- A. job accounting,device management, asset management, archiving
- B. content capture, forms automation, content management, LANFax, HP output management
- C. security, HP Universal Print Driver, host printing, device extension, hardware
- D. forms automation, content management,document management systems, personal printing
Correct Answer: D 🗳️
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