Skills measured
- Schedule and dispatch work orders (25-30%)
- Configure field service applications (15-20%)
- Manage work orders (15-20%)
- Implement Connected Field Service (10-15%)
- Manage field service mobility (10-15%)
- Manage inventory and purchasing (5-10%)
Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx
Field Service Mobility Management: 10-15%
- Installing Mobile Apps: This requires skills in installing and signing into Field Service Mobile applications, working offline, and identifying supported platforms and pre-requisites, among others.
- Configuring Mobile Apps: The individuals should have competence in configuring steps for the Field Service mobile applications, offline data & sync filters, Work Order, and booking forms.
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