Microsoft MB-920 : Microsoft Dynamics 365 Fundamentals (ERP)

MB-920 real exams

Exam Code: MB-920

Exam Name: Microsoft Dynamics 365 Fundamentals (ERP)

Updated: Nov 05, 2026

Q & A: 153 Questions and Answers

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About Microsoft MB-920 Exam

What are the steps to follow for the registration of Microsoft MB-920 Certification

Before you register for MB-920, you must collect all the information about Microsoft Dynamics 365 Fundamentals (CRM).

  • Finally, pay the required fee for your exam and click on the “submit” button.
  • When you complete your registration process, choose your location and dates of the exam. You can also choose a suitable language from English or Japanese.
  • On the certification path page, click Register for Exam.
  • Sign in to the Certification Dashboard by using your Microsoft account.
  • You need to fill up some basic information like your name, address and contact details along with other information related to your payment method etc.
  • Review the registration information, and then click Proceed to Checkout.
  • In order to register for the MB-920 exam, visit the official website of Microsoft and create an account by using your credentials.

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Prerequisites for Microsoft MB-920 Exam

It's important to be familiar with the prerequisites before taking MB-920. The prerequisites will help you understand the topics covered in the test. Besides, they will also guide you on how to go about preparing for the exam.

  • You need to have experience in using Azure Cognitive Services such as Text Analytics, LUIS, etc.
  • You should have knowledge on how to use the Microsoft Dynamics 365 applications such as the Customer Service and Field Service.
  • Finance and Business Intelligence
  • You need to have some experience in implementing Dynamics 365 Customer Engagement and Power Platform solutions.
  • It is important to be familiar with the latest Dynamics 365 applications.
  • Basic knowledge of how sales process is used for managing opportunities
  • Sales, Marketing and Customer Service
  • You should have some knowledge on how to use the PowerApps, Flow, Portal, and PowerBI.
  • Microsoft Dynamics 365 Customer Engagement Overview

Benefits Of The Microsoft Dynamics 365 Fundamentals Certification

Here are some of the key benefits that come with having a Microsoft Dynamics 365 Fundamentals certification:

With a certification from Microsoft, you will have more job opportunities because most organizations prefer to hire people who have this certification.

Increased Pay - When you have an online program that offers training for this exam, it will help you feel more confident in your ability to handle all that comes along with Microsoft Dynamics 365 applications, including things like finances and sales processes. This certification will also help you to improve your skills as well as knowledge when it comes to implementing Microsoft Dynamics 365 in different organizations so that you can use this technology effectively. To hone your Skills use our Microsoft MB-920 Dumps. It will also help you in getting trained in using Microsoft Dynamics 365 in a better manner so that you can get maximum benefit from it.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-920

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Microsoft MB-920 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Describe finance and operations core capabilities20-25%- Financial management capabilities
  • 1. General ledger and financial reporting
    • 2. Accounts payable and receivable
      - Supply chain capabilities
      • 1. Procurement and sourcing
        • 2. Warehouse management basics
          • 3. Inventory management
            Topic 2: Describe reporting and integrations25-30%- Data management and reporting
            • 1. Dataverse integration concepts
              • 2. Reporting tools in Dynamics 365
                - System integration
                • 1. Microsoft ecosystem integration (Azure, Power Platform)
                  • 2. Third-party integration overview
                    Topic 3: Describe finance and operations functionality25-30%- Business process automation
                    • 1. Workflow automation
                      • 2. Integration with Microsoft ecosystem
                        - User experience and reporting
                        • 1. Power BI integration overview
                          • 2. Embedded analytics
                            Topic 4: Describe Microsoft Dynamics 365 finance and operations apps20-25%- Core concepts of ERP applications
                            • 1. Role of finance and operations apps in business processes
                              • 2. Overview of Dynamics 365 ERP ecosystem
                                - Supported application areas
                                • 1. Supply Chain Management
                                  • 2. Finance
                                    • 3. Commerce
                                      • 4. Project Operations overview

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