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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Donations and Fundraising Management | 20% | - Payment Methods and Processing - Opportunity and GAU Configuration - Donation Management - Recurring Donations (Recurring GAU) - Donations Batch Processing - Grant Management |
| Topic 2: Constituent Management | 20% | - Relationships and Groupings - Contact and Organization Records - Affiliations and Memberships - Household Management - Segmentations and Campaigns |
| Topic 3: NPSP Configuration and Development | 25% | - Data Model Design for Nonprofits - NPSP Settings and Preferences - Contacts and Households - Account Model Configuration - Affiliations Configuration - Relationships Management |
| Topic 4: Analytics and Reporting | 15% | - Nonprofit Reporting Templates - Success Metrics Definition - Rollup Summary Fields - Custom Report Types - Reports and Dashboards for Nonprofits |
| Topic 5: Solution Design and Implementation | 20% | - Data Migration Strategies - Requirements Gathering - Integration with External Systems - Customization vs Configuration Decisions - NPSP Best Practices - User Adoption and Training Planning |
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
A consultant is planning to use Accounting Subledger and migrate 20 years of donation data into NPSP for a nonprofit that receives more than 200,000 donations each year.
Which two features should the consultant consider implementing to improve search performance?
Choose 2 answers
- A. Custom Index
- B. Salesforce Optimizer
- C. Skinny Tables
- D. Salesforce Object Search Language (SOSL)
Correct Answer: A,C 🗳️
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A nonprofit is moving from a legacy donor management system to NPSP. The nonprofit wants to retain the legacy system's 150 donation appeal source codes as historical data.
What should the consultant recommend?
- A. Insert a Campaign for each Legacy Source code and, when importing Contacts and Opportunities, relate them to the Campaign.
- B. Add each legacy source code to the Lead Source picklist and set the code when inserting Contacts and Opportunities.
- C. Create a custom object "Legacy Source Code" and map a lookup field on Contacts and Opportunities when importing donations.
- D. Create a custom text field "Legacy Source Code" on Contact and Opportunity to store the legacy system's source codes.
Correct Answer: A 🗳️
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A nonprofit organization receives a number of donations from Donor Advised Funds where the check is written by the financial institution that houses the Donor Advised Fund. What should the consultant recommend to ensure that the Donor Advised Fund receives credit for the donation?
- A. Add an additional Account lookup field on the Opportunity for the Donor Advised Fund
- B. Use Account Soft Credits to credit the Donor Advised Fund
- C. Use a GAU allocation to credit the donation to the Donor Advised Fund
- D. Add an Account lookup field on the Payment for the Opportunity for the Donor Advised Fund
Correct Answer: B 🗳️
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Which two actions should a consultant take before importing a large volume of data into an NPSP org?
- A. Check if the data is clean, structured, and in its final format
- B. Disable certain Apex classes using TDTM
- C. Disable certain Apex classes manually in production
- D. Check the code coverage of the target org
Correct Answer: A,B 🗳️
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During the Build phase of a project, one line of business requests the addition of a new field that is essential for its business process. A different line of business objects to the request and says that this field is unnecessary and will result in duplicate data.
How should the consultant handle this?
- A. Work quickly to negotiate between the two groups and resolve the issue before it escalates to the executive sponsors.
- B. Add the field into a sandbox to test and validate expected outcomes.
- C. Fulfill the request and add the field, but create a separate page layout so the field is only visible to the line of business that made the request.
- D. Use the established governance committee for discussion and resolution.
- E. Remove themselves from the discussion and suggest that the two business line leaders meet to make a decision.
Correct Answer: D 🗳️
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