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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. Which of the following is an example of a postanalytical error?

A) Underfilling a citrate tube
B) Failing to report a critical value promptly
C) Collecting the wrong tube
D) Hemolyzing a specimen during collection

2. From which of the following sites should a phlebotomist take a capillary collection from a 3-year-old child?

A) Vastus lateralis
B) Antecubital fossa
C) Medial heel
D) Middle finger

3. A phlebotomist asks a patient to state their full name and date of birth. Which of the following patient safety practices is the phlebotomist performing?

A) Therapeutic communication
B) Chain of custody
C) Two-identifier verification
D) Quality control calibration

4. A phlebotomist has just performed quality control measurements on a glucose monitor. The values exceed the acceptable limits. Which of the following actions should the phlebotomist take?

A) Replace the batteries in the monitor.
B) Complete a full cleaning of the monitor.
C) Document the values in an incident report.
D) Perform the manufacturer's recommended actions.

5. Which of the following is an example of a patient giving a phlebotomist implied consent to complete a blood draw?

A) The patient signs a consent form.
B) The patient asks questions about the procedure.
C) The patient states, "Okay."
D) The patient extends their arm.

Solutions: