Salesforce Plat-Con-201 : Salesforce Certified Omnistudio Consultant

Plat-Con-201 real exams

Exam Code: Plat-Con-201

Exam Name: Salesforce Certified Omnistudio Consultant

Updated: Jun 21, 2026

Q & A: 145 Questions and Answers

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Salesforce Certified Omnistudio Consultant Sample Questions:

1. A consultant designs a FlexCard with five card states following best practices. Four of the card states have a condition.
At runtime, if two of the states' condition are true, which state will be displayed?

A) The first state with the highest priority closest to the top of the canvas
B) The state closest to the top of the canvas
C) The first state with a true condition closest to the top of the canvas
D) The state with a true condition that has the highest priority


2. A company is designing a new console for contact center
agentsto display case data for customers. All cases will be fetched using a single DataRaptor. This page needs to display cases as follows:
* "Open" cases with case description, case open date, case type,
assigned to and priority fields. Open cases should be highlighted with
a red border.
* "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date
fields with a link to duplicate cases.
How should the consultant design the FlexCard solution to meet these
requirements?

A) Using a single FlexCard with multiple card filters
B) Using a single FlexCard with three flyouts
C) Using a single FlexCard with three states
D) Using three FlexCards


3. A consultant is designing a FlexCard for a client. The client wants to customize the look of each element on the FlexCard. What tool should the consultant use to meet the client's requirements?

A) Use the style panel in the FlexCard Designer to customize the look of each element.
B) Use DataRaptor to customize the look of each element.
C) Use Integration Procedures to customize the look of each element.
D) Use OmniScripts to customize the look of each element.


4. An existing OmniScript used to capture and update customer information displays the following information on the same page:
* Name
* Age
* Street
* Last name
* Postal code
* Gender
* State
* Phone
* City
* Country
* Email
Users report that the information displays in no specific order. Users experience errors when filling the information because it is not categorized. The process fails after submission because the mandatory fields are blank.
How can the consultant improve the user experience of the OmniScript?

A) Use a Section to break the information and Headline to the title and a required icon in the input
B) Use a template for each category and add custom code for the required validation
C) Use a Visualforce Page with the categories, labels, and the required validation
D) Use Block elements to group and required property checked in some of the inputs


5. A company has account Information that they want to display to agents in a summarized view. For each account they want to display icons that allow the user to launch guided processes for frequent tasks. The processes a reused in other parts of the business.
Which three OmniStudio tools are needed to meet these requirements?
Choose 3 answers

A) Omni Script
B) Flyouts
C) OmniStudio Actions
D) FlexCards
E) Navigate Actions


Solutions:

Question # 1
Answer: D
Question # 2
Answer: C
Question # 3
Answer: A
Question # 4
Answer: D
Question # 5
Answer: A,C,D

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