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Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:

1. Which is a common disadvantage of Alcatel-Lucent OmniPCX Office and Avaya IP Office?
(Choose two)

A) No support for digital phones.
B) No fax and ISDN support.
C) No redundancy options available.
D) No feature transparency.

2. Which are the possible drawbacks of the Digium Asterisk communication systems? (Choose two)

A) No license costs to be paid for additional user enhancements.
B) Scalability can be achieved by enhancement through vendor independent servers.
C) Cost intensive high-skill trained IT technician are required.
D) Older Asterisk systems can be unstable or vulnerable without continuous software updating.

3. What is an important part of the sales qualification process?

A) Predicting that the size of the small and medium sized business market for communications is stable.
B) Understanding the psychological drivers of the business owner or manager.
C) Enabling employees to remain connected whilst out of office.
D) Ensuring faster decision making for outstanding customer service.

4. What is Web conferencing?

A) A telephone call in which the calling party wishes to have more than one called party listen in to the audio portion of the call.
B) Live meetings or presentations over the Internet.
C) A set of interactive telecommunication technologies that allow two or more locations to interact via two-way video and audio transmissions simultaneously.
D) A type of groupware, also called visual collaboration.

5. What are the advantages of the presence technology of the Siemens OpenScape Office application?

A) It allows users to route calls to wherever needed, so they are more contactable.
B) It allows users to cut the cost of mobile calls between different mobile networks or to international destinations.
C) It allows external calls to be made via IP.
D) It helps set up ad-hoc conference calls, knowing exactly who can attend.

Solutions: