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Simens STI-884 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Siemens SMB Solutions Portfolio | - Product positioning for SMB customers
|
| Sales Process for SMB Solutions | - Solution proposal and closing
|
| Solution Architecture & Deployment | - System architecture basics
|
| SMB Market & Customer Requirements | - Industry segmentation
|
Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:
Which is a common disadvantage of Alcatel-Lucent OmniPCX Office and Avaya IP Office?
(Choose two)
- A. No support for digital phones.
- B. No fax and ISDN support.
- C. No redundancy options available.
- D. No feature transparency.
Correct Answer: A,C 🗳️
Which are the possible drawbacks of the Digium Asterisk communication systems? (Choose two)
- A. No license costs to be paid for additional user enhancements.
- B. Scalability can be achieved by enhancement through vendor independent servers.
- C. Cost intensive high-skill trained IT technician are required.
- D. Older Asterisk systems can be unstable or vulnerable without continuous software updating.
Correct Answer: C,D 🗳️
What is an important part of the sales qualification process?
- A. Predicting that the size of the small and medium sized business market for communications is stable.
- B. Understanding the psychological drivers of the business owner or manager.
- C. Enabling employees to remain connected whilst out of office.
- D. Ensuring faster decision making for outstanding customer service.
Correct Answer: B 🗳️
What is Web conferencing?
- A. A telephone call in which the calling party wishes to have more than one called party listen in to the audio portion of the call.
- B. Live meetings or presentations over the Internet.
- C. A set of interactive telecommunication technologies that allow two or more locations to interact via two-way video and audio transmissions simultaneously.
- D. A type of groupware, also called visual collaboration.
Correct Answer: B 🗳️
What are the advantages of the presence technology of the Siemens OpenScape Office application?
- A. It allows users to route calls to wherever needed, so they are more contactable.
- B. It allows users to cut the cost of mobile calls between different mobile networks or to international destinations.
- C. It allows external calls to be made via IP.
- D. It helps set up ad-hoc conference calls, knowing exactly who can attend.
Correct Answer: D 🗳️
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