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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?

A) Use action type from fulfillment request lines in the callout condition task
B) Implement the router condition logic within decomposition layer with more conditions.
C) Map all relevant information to the Customer Facing Service (CFS)
D) Use the Action type from Order items to the Decomposition Relationship Conditions.
E) Implement the router condition logic in the integration layer as callout task

2. A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?

A) Product Model use hierarchical modeling which is natively supports EPC
B) This type of modeling is not supported in EPC and modular should follow a flat modelling technique.
C) Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.
D) Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well
E) Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.

3. UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud

A) Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration
B) Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)
C) Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)
D) Identify the business rules need to be implemented for creation and fulfillment of bulk orders.

4. United telecom has large product catalog; over time their catalog has increased in number of factors. They have choosen communication cloud as their product of choice to reduce their product catalog size. Which are the two steps shall consultant take to migrate these issue and build a stable product catalog.

A) Rationalize the product catalog by identifying duplicates and legacy products that can be removed
B) Make use of object types and attributes to better handle scalability using EPC functionality.
C) Bundle the similar product together to reduce the volume
D) Mark the orderable flag on the legacy system to false so that they cannot be used.

5. Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?

A) Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.
B) Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL
C) Configure a Callout Orchestration item using the enhanced system interface
D) Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.

Solutions: