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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Needs and Market Segmentation | - Understanding customer requirements
|
| Topic 2: Sales Strategies and Positioning | - Presenting HP solutions
|
| Topic 3: HP Document Solutions Product Portfolio | - Solution offerings
|
| Topic 4: Closing the Sale and Implementation | - Sales closure techniques
|
HP Selling HP Document Solutions Sample Questions:
1. What is an important security pain point for any organization's print management infrastructure?
A) lack of control that makes it impossible to directly bill high print users
B) lack of control that makes it impossible to control color and special media usage
C) print output and workflow between users and devices that are at risk
D) workflow bottlenecks that create processing delays
2. What must a salesperson do when beginning to understand the customer's organization?
A) prepare a demonstration
B) identify and secure bid resources
C) outline the financial detail of any potential business
D) profile the key executivesand stakeholders
3. Which elements make up the workflow category for HP's document solutions?
A) job accounting,device management, asset management, archiving
B) content capture, forms automation, content management, LANFax, HP output management
C) security, HP Universal Print Driver, host printing, device extension, hardware
D) forms automation, content management,document management systems, personal printing
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D |






