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IBM M8010-238 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM Commerce Solutions Overview | - Commerce Order Management fundamentals - IBM Smarter Commerce ecosystem |
| Topic 2: Order Management Concepts | - Order lifecycle management - Exception handling and orchestration - Fulfillment and inventory coordination |
| Topic 3: Sales Methodology | - Solution-based selling techniques - IBM sales mastery framework |
| Topic 4: Selling IBM Commerce Solutions | - Value proposition positioning
|
IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:
1. In which of the core business areas of the Smarter Commerce initiative does IBM Sterling Order Management solution fit into?
A) Buy
B) Sell and Service
C) Market
D) Service
2. The ability to have multiple quotes assigned to a single opportunity enables sales people to ________________.
A) make quote negotiationsmore effective since alternative quotes can be presented to a prospect
B) find the optimal price point of a quote
C) handle approvals of quotes
D) Both A and B.
3. What type of capability is NOT provided by Delivery and Services Scheduling?
A) Ability to schedule appointment at the time of creating an order.
B) Ability to connect Inventory availability with crew availability.
C) Abilityto determine the best delivery crew or service provider.
D) Ability to setup warranty based annual service maintenance schedules.
4. What is a key marketing capability in the WebSphere Commerce platform?
A) Marketing analytics
B) Marketing experimentation (a/b testing)
C) Campaign planning
D) Marketing resource management
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: C |






