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CompTIA 220-1201 Exam Syllabus Topics:

CompTIA A+ Certification Exam: Core 1 Sample Questions:

Question 1

A company rolls out a mandatory OS update to all PCs. A legacy application that one department uses does not function on the new OS and is end-of-life. Which of the following should a technician suggest to solve the issue with minimal data loss, expense, and disruption to the users?

A. Upgrading to an alternative product and importing the data
B. Setting up a bare-metal hypervisor to isolate the outdated OS
C. Uploading the database to a private cloud
D. Moving to a supported system under a Type 2 hypervisor

Question 2

A user notices that their laptop experiences frequent and unpredictable shutdowns, even when the battery percentage is not low. Which of the following is most likely causing the shutdowns?

A. Outdated drivers
B. RAM corruption
C. Malware infection
D. System overheating

Question 3

A technician observes slow startup times on a laptop. Which of the following is most likely causing the issue?

A. RAM
B. BIOS
C. NIC
D. HDD

Question 4

A user reports slow internet browsing. The technician finds high CPU and memory usage, and pop- ups occur every minute. Which of the following should the technician do next?

A. Download and install the latest drivers.
B. Update the anti-malware signatures and scan the system.
C. Escalate to the network team to check end-to-end connectivity.
D. Check the wireless settings and validate the DHCP configuration.

Question 5

A user's laptop is constantly printing pages with random characters. The user makes multiple attempts to resend the print job but gets the same result. Which of the following should the technician do next to troubleshoot this issue?

A. Update the laptop's anti-malware software and scan the system.
B. Reimage the laptop with the last-known working configuration.
C. Check the laptop for BIOS updates and install the latest version.
D. Download the correct printer driver to the laptop and configure it.

Solutions: