Microsoft 70-685 : Pro: Windows 7, Enterprise Desktop Support Technician

70-685 real exams

Exam Code: 70-685

Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician

Updated: Sep 13, 2026

Q & A: 191 Questions and Answers

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Reference: https://www.microsoft.com/en-us/learning/exam-70-685.aspx

Duration, language, and format of Microsoft 70-685 Exam

  • Length of examination: 150 mins
  • Language: English, German, Japanese
  • Passing score: 70%
  • Format: Multiple choices, multiple answers
  • Number of Questions: 40-60

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Microsoft 70-685 Exam Syllabus Topics:

SectionObjectives
Applications and Compatibility- Compatibility troubleshooting
- Application installation and removal
Troubleshooting Windows 7 Systems- Performance troubleshooting
- System recovery and restore
- Startup and shutdown issues
Network and Connectivity- TCP/IP configuration and troubleshooting
- Wireless and VPN connectivity
Deployment and Maintenance- System updates and patch management
- Windows 7 deployment tools and methods
Security and Access Control- User account control and permissions
- BitLocker and data protection

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