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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Student Lifecycle Management | - Recruitment and admissions processes
|
| Education Cloud Fundamentals | - Salesforce Education Cloud architecture overview
|
| Program and Academic Operations | - Course and program management
|
| Student Experience and Engagement | - Student portals and experience design
|
| Data Management and Integration | - Data architecture and integration patterns
|
| Reporting and Analytics | - Education Cloud reporting capabilities
|
| Security and Access Control | - Role-based access and permissions
|
Salesforce Certified Education Cloud Consultant Sample Questions:
A university wants a Salesforce solution that manages student applications and application reviewer assignments.
Which solution should the consultant recommend?
- A. Admissions Connect
- B. Case Management
- C. Program Management Module
- D. Student Success Hub
Correct Answer: A 🗳️
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A university is migrating its legacy system to Salesforce Education Data Architecture (EDA) environment. The existing system groups students by colleges within the university. The system admin has selected the Educational Institution record type in the EDA Default Account Model in EDA setting.
Which consideration should the consultant discuss with the university?
- A. A new Program Enrollment record will automatically be created when a new Contact is created.
- B. Contact are private only to Administrative Account record type.
- C. The recommended default Account record is the Administrative Account record type.
- D. Multiple address management can only be enabled for the House Account record type.
Correct Answer: D 🗳️
Explanation: Only visible for DumpsReview members. You can sign-up / login (it's free).
Alumni Relations is using Salesforce with the Education Data Architecture (EDA). The department is holding an event that features a faculty member as the guest speaker. The events manager wants a report of all alumni who took a course from that faculty member.
How should the consultant create this report?
- A. Add a Course Connections cross filter to the Program Enrollments with Contact report.
- B. Use the Course Connections with Contact's Academic Program Report Type.
- C. Create a custom Report Type with Courses, Course Offerings, and Course Connections.
Correct Answer: C 🗳️
Explanation: Only visible for DumpsReview members. You can sign-up / login (it's free).
The Advancement office wants to replace its legacy system with Salesforce and has hired a consultant to help build a CRM strategy.
Which recommendation should the consultant make to meet this requirement?
- A. Start solution design during a discovery session.
- B. Implement Nonprofit Success Pack (NPSP).
- C. Prioritize the organization's initiatives.
Correct Answer: C 🗳️
Explanation: Only visible for DumpsReview members. You can sign-up / login (it's free).
A university's IT department and its consultant are integrating data from the Student Information System (SIS) to the Education Data Architecture (EDA). Advisors need to see a student's primary course of study.
Which object in EDA indicate a student's major?
- A. Education History
- B. Program Plan Requirement
- C. Relationship
- D. Program Enrollment
Correct Answer: D 🗳️
Explanation: Only visible for DumpsReview members. You can sign-up / login (it's free).
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