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HP HP2-H28 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales and Positioning Skills | - Competitive positioning
|
| Services and Lifecycle Management | - Device lifecycle services
|
| HP Portfolio Overview | - HP Computing Solutions
|
| Customer Needs and Industry Use Cases | - Vertical solutions
|
HP Selling HP Printing and Computing Services Sample Questions:
Which service protects mobile workers in many parts of the world?
- A. Defective Media Retention
- B. Mobility
- C. Travel
- D. Accidental Travel Protection
What is an effect of adding services to hardware deals?
- A. decreases profit
- B. increases complexity of the offer
- C. increases deal size
- D. services selling has little effect on hardware deals
How can HP Care Packs help consumers?
- A. HP Care Pack Services allow consumers to use compatible consumables.
- B. HP Care Pack Services are not available for consumers.
- C. HP Care Pack Services help consumers get their equipment up and running
- D. HP Care Pack Services help consumers print on non-supported media.
Which benefits can partners derive from selling and delivering HP services rather than their own services? (Select two.)
- A. Partners receive extra rebates on all HP equipment sold.
- B. Partners receive a percentage of the rebate payment on their sales.
- C. Partners pay lower list prices on product line (only printer and computer) in scope
- D. Partners can minimize costs with labor refunds for the services delivered on behalf of HP
Why is HP Printing and Computing Services Specialization profitable for partners? (Select two.)
- A. Partners will benefit from extra discounts by buying hardware from HP
- B. HP can dispatch partners to resolve server related issues on already sold hardware
- C. Partners can start accumulating rebates on sales from day one on new or already sold hardware
- D. The specialization enables partners to deliver services on behalf of HP and generate additional profit.
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