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HP HP2-H28 Exam Syllabus Topics:

HP Selling HP Printing and Computing Services Sample Questions:

1. Which service protects mobile workers in many parts of the world?

A) Defective Media Retention
B) Mobility
C) Travel
D) Accidental Travel Protection

2. What is an effect of adding services to hardware deals?

A) decreases profit
B) increases complexity of the offer
C) increases deal size
D) services selling has little effect on hardware deals

3. How can HP Care Packs help consumers?

A) HP Care Pack Services allow consumers to use compatible consumables.
B) HP Care Pack Services are not available for consumers.
C) HP Care Pack Services help consumers get their equipment up and running
D) HP Care Pack Services help consumers print on non-supported media.

4. Which benefits can partners derive from selling and delivering HP services rather than their own services? (Select two.)

A) Partners receive extra rebates on all HP equipment sold.
B) Partners receive a percentage of the rebate payment on their sales.
C) Partners pay lower list prices on product line (only printer and computer) in scope
D) Partners can minimize costs with labor refunds for the services delivered on behalf of HP

5. Why is HP Printing and Computing Services Specialization profitable for partners? (Select two.)

A) Partners will benefit from extra discounts by buying hardware from HP
B) HP can dispatch partners to resolve server related issues on already sold hardware
C) Partners can start accumulating rebates on sales from day one on new or already sold hardware
D) The specialization enables partners to deliver services on behalf of HP and generate additional profit.

Solutions: