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IBM M6040-520 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Retail Industry Knowledge | - Customer experience in retail environments - Retail operations and business processes |
| Sales Methodology | - Competitive positioning and differentiation - Consultative selling approach |
| IBM Retail Store Solutions Portfolio Overview | - Retail software solutions and platforms - Retail hardware and POS systems |
| Implementation and Deployment Considerations | - Solution deployment lifecycle - Post-sales support and maintenance concepts |
| Solution Positioning and Value Selling | - Identifying customer requirements - Mapping IBM solutions to business needs |
IBM Retail Store Solutions Sales Professional mastery test Sample Questions:
1. Which retail segment includes warehouse clubs and supercenters?
A) Chain Drug/Grocery
B) General Merchandise
C) Food Service and Hospitality
D) Specialty Retail
2. Which retail segment provides a high level of service in an area of typically less than 8,000
square feet?
A) Chain Drug/Grocery
B) General Merchandise
C) Food Service and Hospitality
D) Specialty Retail
3. Which SurePOS terminal delivers maximum adaptability and is ideal for the supermarket environment?
A) SurePOS 100
B) SurePOS 700
C) SurePOS 500
D) SurePOS 300
4. Which TGCS geography only includes one country?
A) North America
B) Europe
C) China GCG
D) Japan
5. Which program allows you to perform remote configuration and proactive monitoring of store systems?
A) WebSphere Remote Server (WRS)
B) Store Integrator (SI)
C) Remote Management Agent (RMA)
D) Data Integration Facility (DIF)
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: C |






