Microsoft MB7-846 : NAV 2009 Relationship Management

MB7-846 real exams

Exam Code: MB7-846

Exam Name: NAV 2009 Relationship Management

Updated: Jul 28, 2026

Q & A: 50 Questions and Answers

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Microsoft MB7-846 Exam Syllabus Topics:

SectionObjectives
Relationship Management Setup- Configure Relationship Management
  • 1. Define business relations
  • 2. Configure campaigns
  • 3. Set up interaction templates
Integration with Sales and Marketing- Use Relationship Management with other modules
  • 1. Link contacts to customers and vendors
  • 2. Analyze relationship data and reports
  • 3. Synchronize sales opportunities
Interaction Management- Track customer interactions
  • 1. Manage opportunities and tasks
  • 2. Record interactions
  • 3. Log communications
Contact Management- Manage contacts and profiles
  • 1. Create and maintain contacts
  • 2. Maintain contact classifications
  • 3. Manage contact segmentation
Campaign Management- Plan and execute campaigns
  • 1. Evaluate campaign effectiveness
  • 2. Assign campaign targets
  • 3. Create marketing campaigns

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