Microsoft MB7-848 : NAV 2009 Service Management

MB7-848 real exams

Exam Code: MB7-848

Exam Name: NAV 2009 Service Management

Updated: Jul 25, 2026

Q & A: 50 Questions and Answers

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Microsoft MB7-848 Exam Syllabus Topics:

SectionObjectives
Service Orders- Service order processing
  • 1. Service order posting and completion
    • 2. Creating and managing service orders
      Service Contracts- Contract management
      • 1. Contract pricing and billing
        • 2. Renewals and adjustments
          Service Planning and Execution- Scheduling and dispatch
          • 1. Resource scheduling and planning
            • 2. Work order assignment
              Service Items and Resources- Service item management
              • 1. Service item tracking and history
                • 2. Resource allocation and usage
                  Reporting and Posting- Service reporting
                  • 1. Posting service orders
                    • 2. Service performance reporting
                      Service Management Setup- Service order and contract setup
                      • 1. Service item setup and configuration
                        • 2. Service contract initialization

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