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Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Northern Trail Outfitters (NTO) finished implementing Sales Cloud for a mid-market sales team. Sales management wants to track data completeness.
Which common metric should the consultant recommend that NTO use to measure core Sales Cloud data?

A) Record Count
B) Field Usage
C) User Adoption

2. Universal Containers is in the planning phase of its Sales Cloud implementation. In a recent discussion, the CEO expressed a desire to measure the return on investment (ROI) of its sales and marketing efforts by location.
Which solution should the consultant recommend?

A) Track total opportunity pipeline by lead source and location.
B) Track total accounts created by lead source and location.
C) Track total cases submitted by lead source and location.

3. Cloud Kicks want to track the return on investment (ROI) of its marketing campaigns for trade shows and customer webinars.
What should the consultant recommend?

A) Use the Primary Campaign Source field on the Opportunity object.
B) Enable Campaign Influence and add It to the Opportunity page layout.
C) Create a custom field on the Opportunity object to capture Campaign details.

4. The Sales Cloud implementation at Cloud Kicks (CK) is now live.
End user training is complete. IT stakeholders have signed off on the technical aspects of the project. The CK admin continues to call the consultant with questions about the sales process.
What should the consultant do?

A) Recommend that the admin attend Salesforce instructor-led training.
B) Suggest that CK purchase a support agreement.
C) Conduct a knowledge transfer with the admin.

5. A consultant is meeting with a new client to design a rollout strategy for its Sales Cloud implementation.
What should the consultant do during the planning stage to ensure a successful implementation?

A) Identify which Salesforce features and functions to use.
B) Design a prototype of the suggested solution.
C) Define goals, metrics, project schedule, and sales processes.

Solutions: