[Oct-2021] Verified Microsoft Exam Dumps with MB-901 Exam Study Guide
Best Quality Microsoft MB-901 Exam Questions DumpsReview Realistic Practice Exams [2021]
NEW QUESTION 57
A manufacturing of individual machines creates hands-on training for users.
You need to recommend a technology that overlays the machines with images while work on the machines.
Which technology should you recommend?
- A. Augmented reality
- B. Artificial intelligence
- C. Mixed reality
- D. Virtual reality
Answer: C
NEW QUESTION 58
You need to enter leads in Dynamics 365 Sales.
Which two applications can you use to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Dynamics 365 Commerce
- B. CSV files
- C. emails
- D. Dynamics 365 Customer Insights
Answer: B,C
Explanation:
Section: Understand Customer Engagement apps
NEW QUESTION 59
A retail store uses a point of sale (POS) system to process customer sales. A customer selects several items for purchase.
The customer wants to come back to pay for the items later the same day.
You need to recommend a process to support the customer request.
What should you recommend? To answer, drag the appropriate actions to the correct requirements. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/pos-suspend-recall-transactions
NEW QUESTION 60
A company uses Dynamics 365 Marketing.
The company is releasing a major product update and plans to run events in many regions to demonstrate the new product.
You need to help the company track customer registration for the events in each region and send emails to acknowledge registration and remind people about the events.
Which type of marketing pages should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Answer:
Explanation:
NEW QUESTION 61
You need to implement a solution that can manage manufacturing processes and customer sales order functions for a company.
What should you implement?
- A. Dynamic 365 Supply Chain Management only
- B. Dynamics 365 Supply Chain Management and Dynamic 365 Commerce
- C. Dynamic 365 Business Central only
- D. Dynamics 365 Business Central and Dynamics 365 Customer Service
Answer: B
NEW QUESTION 62
A company plans to deploy Dynamics 365 Customer Service and integrate it with two proprietary apps. The company does not have a virtual private network (VPN) or secure network.
Which two reasons require deploying the app to a private cloud? Each correct answer presents a complete solution.
- A. You do not have access to the internet while working on company computers.
- B. You do not have an IT security specialist onsite.
- C. You have an application that only runs on a legacy operating system.
- D. Your company has very strict legal and compliance requirements.
Answer: A,C
NEW QUESTION 63
A company uses Dynamics 365 Finance.
The company conducts business in multiple countries/regions across Europe.
You need to recommend solutions for settings up currency options.
Which currency accounting types should you recommend? To answer, drag the appropriate currency accounting types to the correct requirements. Each currency accounting types may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 64
A company uses Dynamics 365 Sales and plans to implement Power Apps to perform various tasks.
Which Power Apps tools should you use for each scenario? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION 65
A company uses Microsoft Exchange online.
Sales team members want to use Microsoft Outlook to view items that were created in Dynamics 365 Sales.
Which three components are synchronized between Dynamics 365 Sales and Outlook?
NOTE: Each correct selection is worth one point.
- A. Tasks
- B. Accounts
- C. Appointments
- D. Phone calls
- E. Contacts
Answer: B,C,E
NEW QUESTION 66
A company sells and maintains heating and air conditioning equipment. The uses Dynamic 365 Field Service.
The company is evaluating Field Service Mobile for technician.
For each of the following statements. Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 67
A company uses Dynamics 365 Sales. You plan to use Power Apps to create a canvas app that allows sales team members to enter data for customers, leads, and opportunities.
Sales team members must be able to enter the information from desktops, laptops, tablets, and mobile devices. All salespeople need access to the same forms, views and reports.
What is the minimum number of Power Apps that you must create?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: B
Explanation:
Section: Identify Microsoft platform components for Dynamics 365
NEW QUESTION 68
There are complex services being used with your Dynamics 365 instance in which you own and manage the software applications as well as the data hosted in Azure.
You need to determine which type of cloud service model is being used by your organization.
Which cloud service model is being used?
- A. platform as a service (PaaS)
- B. infrastructure as a service (IaaS)
- C. software as a service (SaaS)
Answer: A
NEW QUESTION 69
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Box 1: Yes
Key features include:
Inventory, purchasing, and returns capabilities to manage truck stock, purchase order requests and fulfillment, and product returns.
Box 2: No
Field Service Mobile lets you work online or offline. Online mode requires an Internet connection; offline mode does not.
Box 3: Yes
Dynamics 365 Field Service is designed to use the broader Dynamics 365 Service Level Agreement (SLA) functionality in Dynamics 365 Customer Service.
Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/overview
https://docs.microsoft.com/en-us/dynamics365/field-service/field-service-mobile-app-user-guide
https://docs.microsoft.com/en-us/dynamics365/field-service/sla-work-orders
https://docs.microsoft.com/en-us/dynamics365/customer-service/define-service-level-agreements
NEW QUESTION 70
A company uses Dynamics 365 Sales.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION 71
This question requires that you evaluate the underlined text to determine if it is correct.
A construction services firm plans to standardize financial and payroll functions including the capability of adding project timesheets to track work and costs for community improvement projects.
You recommend that the company implements Dynamics 365 Finance.
Review the underlined text. If it makes the statement correct, select "No change is needed." If the statement is incorrect, select the answer choice that makes the statement correct.
- A. Power Platform
- B. Dynamics 365 Talent
- C. Dynamics 365 Supply Chain Management
- D. No change is needed.
Answer: D
Explanation:
Section: Understand Dynamics 365 Finance and Operations apps
Explanation/Reference:
NEW QUESTION 72
A company uses Dynamics 365 Customer Service.
The service team handles a large number of calls for common service requests. The company wants to provide customers a self-service option to reduce the number of service calls.
You need to recommend a solution for the company.
What should you recommend?
- A. Customer Service Insights
- B. Customer Insights
- C. Power Virtual Agents
- D. Sates Insights
Answer: C
Explanation:
Explanation
Power Virtual Agents lets you create powerful chatbots that can answer questions posed by your customers, other employees, or visitors to your website or service.
These bots can be created easily without the need for data scientists or developers. Some of the ways that Power Virtual Agents bots have been used include:
* COVID-19 infection rate and tracking information
* Sales help and support issues
* Opening hours and store information
* Employee health and vacation benefits
* Common employee questions for businesses
Power Virtual Agents is available as both a standalone web app, and as a discrete app within Microsoft Teams.
Most of the functionality between the two is the same. However, there might be different reasons to choose one version or the other based on the ways you want to use Power Virtual Agents.
NEW QUESTION 73
A company uses Dynamics 365 Sales and plans to implement Power Apps to perform various tasks.
Which Power Apps tools should you use for each scenario? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION 74
DRAG DROP
Match each tool to its task.
Answer:
Explanation:
NEW QUESTION 75
A retail store uses a point of sale (POS) system to process customer sales. A customer selects several items for purchase.
The customer wants to come back to pay for the items later the same day.
You need to recommend a process to support the customer request.
What should you recommend? To answer, drag the appropriate actions to the correct requirements. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Answer:
Explanation:
NEW QUESTION 76
Which three modules are included in Dynamics 365 Supply Chain Management? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Product information management
- B. Project management and accounting
- C. Dynamics 365 Remote Assist
- D. Master planning
- E. Service hub
Answer: A,B,D
Explanation:
Section: Understand Dynamics 365 Finance and Operations apps
Explanation/Reference:
https://docs.microsoft.com/en-us/learn/modules/get-started-supply-chain-management-dyn365-supply-chain- mgmt/
NEW QUESTION 77
You are a sales representative for a company.
Which feature can be found in Dynamics 365 Sales?
- A. Tracking the asset history of a customer.
- B. Resolving an open case of a customer.
- C. Tracking service level agreements.
- D. Turning leads into opportunities.
Answer: D
Explanation:
Section: Understand Customer Engagement apps
Explanation/Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/qualify-lead-convert-opportunity-sales
NEW QUESTION 78
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