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NEW QUESTION 32
Which types of certificates can be verified from the Avaya Aura Application Enablement Services (AES) web console?
- A. common and default Avaya server certificates
- B. only Avaya server certificates
- C. default certificates and Avaya server certificates
- D. common a default Avaya SIP certificates
Answer: C
NEW QUESTION 33
Which statement about RTP media stream and Avaya Session Border Controller for Enterprise (SBCE) is true?
- A. An RTP media stream will transcode the codec as it flows the SBCE.
- B. An RTP media stream will typically flow through the SBCE.
- C. An RTP media stream will always bypass an SBCE.
- D. An RTP media stream will only flow through the SBCE if it is encrypted.
Answer: B
NEW QUESTION 34
What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)?
- A. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 222, issue the sudo su command, and then execute the traceSBC command.
- B. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 22, issue the su - root command, and then execute the traceSBC command.
- C. Login to the EMS using port SSH 222, issue the sudo su command, and then execute the traceSBC command.
- D. Login to the EMS using a web browser, then access Device specific settings > Troubleshooting > Tracing, and click on Start traceSBC.
Answer: D
NEW QUESTION 35
Which three statements are true about Avaya Aura Messaging (AAM)? (Choose three.)
- A. Each message application server allows for up to 100 simultaneous SIP or H323 sessions, with 300 active ports permitted per Voice Mail Domain (VMD).
- B. You can choose to use the Avaya Message Store or Microsoft Exchange Store.
- C. AAM can run on Avaya-provided hardware that runs Linux and Avaya Aura System Platform, or VMware in a virtualized environment.
- D. 20 Voice Ports are always reserved for retrieving messages.
- E. AAM Multi-Server configuration separates Application Servers from Avaya Message Store.
Answer: B,C,E
NEW QUESTION 36
Which statement about Network Routing Policies in Avaya Aura Session Manager (SM) is true?
- A. A dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura Communication Manager (CM).
- B. A dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura Communication Manager (CM).
- C. A dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura Communication Manager (CM).
- D. A dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP device (without an Avaya Aura Communication Manager profile).
Answer: D
NEW QUESTION 37
A maintenance engineer logs onto the Command Line Interface (CLI) of Avaya Aura Messaging (AAM) and issues the vmstat command.
What information will the display present?
- A. The count of mailbox password violation attempts
- B. The amount of virtual memory used
- C. The status information about the virtual machine
- D. The statistical information about voicemail boxes
Answer: B
NEW QUESTION 38
A customer reports that they cannot place calls to the Public Network using the SIP Service Provider after a technician had finished fixing an issue in the Session Border Controller (SBC).
Within Avaya SBC, in which three places do you check the configuration of the SIP Trunks? (Choose three.)
- A. Server Configuration
- B. PPM Services
- C. Media Interface
- D. Routine Configuration
- E. Signaling Interfaces
Answer: A,D,E
NEW QUESTION 39
In which way can you verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)?
- A. Enable traceSBC with the STUN/TURN option enabled.
- B. Enable debug logging on SBCE and look in ipcs.log.
- C. Enable traceFM with the STUN/TURN option enabled.
- D. Enable traceHTTP with the STUN/TURN option enabled.
Answer: A
NEW QUESTION 40
Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?
- A. when the Business Partner/Avaya Tier 2 have isolated issue and found a resolution
- B. when the issue is a common one resolved through an upgrade
- C. when the customer issue is not service affecting
- D. when the issue for the customer is intermittent
Answer: B
NEW QUESTION 41
Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base.
Which 8D Methodology discipline covers this action?
- A. D5
- B. D6
- C. D8
- D. D7
Answer: D
Explanation:
Explanation
https://quality-one.com/8d/#:~:text=The%208D%20problem%20solving%20process,similar%20problems%20in
NEW QUESTION 42
Considering the message flow to an Avaya Aura Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC?
- A. SIP
- B. TSAPI
- C. CSTA
- D. WCF
Answer: A
NEW QUESTION 43
Which three protocols assist the WebRTC functionality to overcome the Network Address Translations (NAT) challenges? (Choose three.)
- A. TURN
- B. HTTPS
- C. ICE
- D. STUN
- E. SRTCP
Answer: A,C,D
NEW QUESTION 44
A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura Media Server (AAMS), Avaya Breeze is not sending the correct information in the Request URI to match a regular expression in Session Manager.
Where do you configure the Media Server URI ([email protected]) that Avaya Breeze will send to AAMS via Avaya Aura Session Manager (SM)?
- A. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Avaya Aura Media Server.
- B. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Attributes.
- C. Use SSH to Avaya Breeze and edit the "/etc/config.properties" file.
- D. Use Avaya Aura System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze element.
Answer: A
NEW QUESTION 45
Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen?
- A. In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.
- B. In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.
- C. In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.
- D. In SBCE GUI, navigate to Global Profiles > Server Configuration. Edit the Session Manager server entry to set "Overwrite Domain Name".
Answer: B
NEW QUESTION 46
A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.
Which tool was used, and which symptoms were visible that pointed to this issue?
- A. traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura Communication Manager
- B. List trace; PPM requests were going to Avaya Aura Session Manager instead of the PPM server
- C. traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager
- D. traceSM; SIP requests were going to Avaya Aura Session Manager instead of SBCE
Answer: B
NEW QUESTION 47
Which method can be used to verify the Client and TSAPI services have been administered correctly?
- A. The TSAPI test is call initialed from within Avaya Aura Communication Manager (CM) command line using the test TSAPI interface command.
- B. The TSAPI test is call initiated within the TSAPI web interface > TSAPI Monitoring Tool menu.
- C. The TSAPI test is call initiated from CTI endpoints using SIP telephones.
- D. The TSAPI test is call initiated within the Utilities > Diagnostics > AE ServiceTSAPI Test menu.
Answer: B
NEW QUESTION 48
Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?
- A. when the Business Partner/Avaya Tier 2 have isolated issue and found a resolution
- B. when the issue is a common one resolved through an upgrade
- C. when the customer issue is not service affecting
- D. when the issue for the customer is intermittent
Answer: A
NEW QUESTION 49
Considering the message flow to an Avaya Aura® Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)?
- A. TR87
- B. ASAI/TSAPI
- C. DMCC/TSAPI
- D. WCF
Answer: A
NEW QUESTION 50
A customer reports that none of their users can IM or see each other's presence. After troubleshooting you discover that default gateway of the Avaya Breeze SM100 has the wrong IP Address in the configuration.
Where would you go to correct this problem?
- A. Use Avaya Aura System Manager web GUI to update the SIP Entity screen.
- B. Use SSH to Avaya Breeze , and use the route command to correct the routing table.
- C. Use Avaya Aura System Manager web GUI to access the Breeze < Server Administration, and edit the Server Instance.
- D. Use SSH to Avaya Breeze , and run SMnetSetup.
Answer: A
NEW QUESTION 51
When a customer calls voicemail to retrieve their messages they hear "Hello, to access your mailbox..." instead of the users named followed by "please enter your password...".
After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into AAM.
How can this problem be fixed?
- A. Change clid-numbering 0 SAT form to send the correct CLID.
- B. Using AAM web GUI access Administration > Messaging > Telephone Integration, write a caller ID modification rule to correct the incoming CLID format.
- C. In Session Manager, configure a DigitConversionAdapter with 'fromto=true' to update the 'Form' header as well as the P-asserted-identity, and link it to the AAM SIP Entity.
- D. Having identified the trunk group from Avaya Aura Communication Manager (CM) to AMM is public, change public-unknown-numbering 0 SAT form, to send the correct CLID.
Answer: C
NEW QUESTION 52
In an Avaya Aura® Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS?
- A. NOTIFY
- B. REGISTER
- C. SUBSCRIBE
- D. OPTIONS
Answer: C
Explanation:
Explanation
https://andrewjprokop.wordpress.com/2014/05/20/implementing-presence-with-sip/
NEW QUESTION 53
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