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NEW QUESTION 12
In which three ways can a user session end in the Oracle B2C Service customer portal?
- A. The user closes all browser Instances associated with the session.
- B. The user opens another interface's customer portal on the same site.
- C. The user logs out of the customer portal admin panel.
- D. By default, the session expires in 15 minutes.
- E. The user logs out of the customer portal.
Answer: A,B,C
NEW QUESTION 13
You want to filter the answers list page default answer report based on a value from the contact's session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
Which approach is required to create this customization?
- A. Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the applied filter.
- B. Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.
- C. Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.
- D. Create a custom widget that removes undesired entries from the page by examining the output HTML.
Answer: A
NEW QUESTION 14
What two benefits are gained by using Message Bases to control page content in Customer Portal?
- A. quicker initial page setup
- B. quicker site copies to different interfaces
- C. less configuration
- D. Automatic Language Translation!
- E. one point of change for page content changes
Answer: B,D
NEW QUESTION 15
You have been tasked with implementing the Syndicated ConditionalChatLink widget on an external page.
Additionally, you want to populate a menu custom field on the chat_launch page with a specific value. The ID of the custom field that you want to populate is 54 and the ID of the desired menu item is 8.
Which is the correct syntax to configure the Syndicated ConditionalChatLink widget so that the specified custom field is populated on the chat_launch page with the desired value?
- A. custom-fields: "{"54":"8"}"
- B. custom-fields: "54:8"
- C. custom_fields: "{\"S4\":\"8\"}
- D. custom_fields: "{\"8\":\"54\">
Answer: D
NEW QUESTION 16
In a Agent Desktop Add-In, which is the correct syntax to get the contact record of the current contact worksoace?
A)
B)
C)
D)
E)
- A. OptionB
- B. OptionA
- C. OptionC
- D. OptionD
- E. OptionE
Answer: C
NEW QUESTION 17
There is a requirement to create an add-in that has limited functionality for most profiles. However, supervisor profiles are allowed to use the full functionality of this add-in. How can you set up and deploy this add-in?
- A. For all supervisor accounts, open the Add-In tab of the Account Workspace and select the Administrator check box next to the add-in.
- B. You can deploy the add-in with a configuration file zipped with the DLL. Change the configuration file for the supervisor profiles so that the DLL will allow full access for those users.
- C. You can create a serverconfigProperty called supervisorRole, which will be defaulted to false. When you deploy the add-in using the Add-In Manager, you will change the SupervisorRole to true for the Supervisor profiles. The code within the add-in will use this serverconfigProperty to determine if full functionality of the add-in should be allowed.
- D. Add-ins are deployed as DLLs to Oracle B2C Service and there is no way to divide permissions of these DLLs.
- E. Using the Add-In Manager, go to the Profile Access section of the add-in. For all of the Supervisor profiles, select the Run as Administrator check box.
Answer: C
NEW QUESTION 18
The following code snippet is being used in a custom widget view on a page that is accessible to users with disabilities. Identify the error in the code.
- A. The alt attribute on the image tag is missing.
- B. Images cannot be used on pages that are accessible to users with disabilities.
- C. Image size needs to be bigger.
- D. Custom widgets cannot be used on pages that are accessible to users with disabilities.
Answer: C
NEW QUESTION 19
You build aCustom Widget to display a <select> menu, with the <option> values being populated from a Custom Object field of type "menu." Which Connect for PHP function should be used to obtain the menu values?
- A. ConnectAPI::getMetadata{)
- B. ConnectAPI::getMenuValues()
- C. ConnectAPI: :getCustomObjectMetadata ()
- D. ConnectAPI::gstNamedValues()
Answer: D
NEW QUESTION 20
Which statement is true about the Knowledge API?
- A. In the customer portal framework, each unique visit by a user is tracked through an interaction ID.
- B. A new interaction ID is automatically created as soon as an old ID expires.
- C. In the customer portal framework, each unique visit by a user is tracked through the web session
- D. A unique interaction ID is allocated for each unique user and can be reused by the users for multiple visits for the duration specified by the VISIT_MAX_TIME configuration value.
Answer: A
NEW QUESTION 21
Which is the correct way to update the primary email address of a contact in Oracle B2C Service with the ID =
8007000 and the email [email protected]?
A)
B)
C)
D)
E)
- A. Option A
- B. Option D
- C. Option B
- D. Option C
- E. Option E
Answer: A
NEW QUESTION 22
You have written script to update contact data and have uploaded it to the custom folder. The file name of your script is updatecontact.php.
What is the correct URL to execute your script from a browser window assuming this is a custheip.com domain?
- A. http://site.custhelp.com/app/custom/updatecontact
- B. http://site.custhelp.com/cgi-bin/interface.cfg/php/custom/updatecontact.php
- C. http://site.custhelp.com/cc/updatecontact.php
- D. http://site.custhelp.com/cgi-bin/interface.cfg/import/custom/updatecontact.php
Answer: A
NEW QUESTION 23
Your site has a custom object deployed under a package named ProductRegistration and the object is named RegisteredProduct. You are trying to create a new entry in the RegisteredProduct object from a custom model using ConnectPHP.
Identify the correct code that will create the new entry in the RegisteredProduct object.
A)
B)
C)
D)
- A. Option D
- B. Option B
- C. Option A
- D. Option C
Answer: B
NEW QUESTION 24
In the logic. j3 file of a custom widget, a developer needs to make an AJAX request to a function "fetchData" of custom controller "cuatcontroi" and fetch data in JSON format. The developer has to pass value "25" as the searchtem parameter to fetch this specific record. Which is the correct script to implement this?
A)
B)
C)
D)
- A. Option D
- B. Option B
- C. Option A
- D. Option C
Answer: B
NEW QUESTION 25
What two menu objects can be edited by the Customizable Menus component as part of configuration and on-going administration activities?
- A. Custom Object Menu fields
- B. Custom Fields (Menu type)
- C. Custom Object Menu-ONLY objects
- D. Standard State/Province object
- E. Standard Incident Status object
- F. Standard Countries object
Answer: B,E
NEW QUESTION 26
You are creating the authentication portion of an add-in and have several options.
The agents will have access to use the Connect Web Services (CWS) API and session authentication. Each agent will require a unique login to the system, and audit history should be aggregated by a unique agent.
Identify the correct way to handle authentication in an add-in.
- A. Authenticate via staff account and session ID by calling prepareConnectsession.
- B. Authenticate via a single username and password that is stored in a text file included with the add-in.
- C. Authenticate via a customized SAML authentication structure.
- D. Authenticate via username and password that are stored in add-in server configuration variables.
Answer: A
NEW QUESTION 27
Identify two items that accurately describe custom objects.
- A. Custom objects can be exported from an Oracle B2C Service instance and imported to a different Oracle B2C Service instance.
- B. Indexes for custom objects cannot be user defined. They are autogenerated by the system after query analysis.
- C. Saved custom objects can be used in the development environment of a Customer Portal, but the custom objects must be deployed to be used in the production environment of the Customer Portal.
- D. It is not possible to roll back deployment of custom objects.
- E. CRUD permissions for custom objects can be set per profile.
- F. Fields on a custom object can be created, but they can never be deleted.
Answer: A,D
NEW QUESTION 28
Which is the correct syntax to place a message base <otstom_msg_xnput_label) in a form input widget in the Oracle B2C Service customer portal?
- A. <m:widget path="input/TextXnput [VD1] " input_label="%rn:ni3g: CUSTOM_MSG_INPUT_IiABEL%" />
- B. <ra:wiciget path="input/TextInput" label_input="#rn:mag: CU3TOM_M3G_INPDT_LABEL#" />
- C. <rn:widget path="input/PormInput" label_input="%rnimag: OT3TOM_M3G_rNPTJT_LABEL%" />
- D. <rn:widget pafch="input/FormInpuf input_label="|rn:mag: CD3TOM_MSG__INPOT_IiABEL#" />
Answer: D
NEW QUESTION 29
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