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Salesforce Experience Cloud is a powerful platform that enables companies to create personalized digital experiences for their customers, partners, and employees across multiple channels, including web, mobile, social, and chat. With the Salesforce Experience-Cloud-Consultant certification, professionals can demonstrate their ability to leverage the platform's capabilities to design and deliver engaging experiences that drive customer loyalty, employee productivity, and business growth.
NEW QUESTION # 55
Ursa Major Solar (UMS) will be creating a partner portal to distributing leads to partners. Partners will also be able to create their own leads in the portal UMS has decided to use Partner Central template.
- A. Create a Lead Queue for Lead Distribution.
- B. Create a Lead Process for Lead Distribution
- C. Configure Lead creation Leadon low Distribution inside PRM Workspace.
- D. Enable Allow External Creation'' in Digital Experience settings
- E. Which three should UMS take at a minimum In order to meet the requirement?
Answer: B
NEW QUESTION # 56
Ursa Major Solar (UM5) is evaluating Salesforce Partner Relationship Management (PRM) to help improve its current channel sales performance.
In which two ways can Salesforce PRM help UMS accelerate channel sales?
Choose 2 answers
- A. Use partner tiering in channel sales hierarchy
- B. Extend automated quoting capabilities to partners
- C. Enable partner lead routing
- D. Automate partner entitlement assignment in Channel Sales teams
Answer: B,C
NEW QUESTION # 57
Ursa Major Solar (UMS) is automating its business processes using Salesforce. UMS wants its Platinum partners to be able to approve installation projects and deals. In which two ways can UMS accomplish this? Choose 2 answers
- A. Add external users directly to approval queues and create a digital experience for those users.
- B. Assign external users Super User access on records and create a digital experience for those users,
- C. Assign external users as the co-owners on records and create a digital experience for those users.
- D. Assign external users as approvers on records and create a digital experience for those users.
Answer: A,D
NEW QUESTION # 58
Cloud Kicks (CK) is about to launch a public site and is expecting very high traffic in certain regions. CK will be using Content Delivery Network (CDN).
What should CK consider during the go-live phase to prevent usability issues?
- A. CK should provision CDN in those regions where traffic is high and activate CDN where traffic is low.
- B. CK shouldprovision and activate CDN in those regions where traffic is high.
- C. CK should provision CDN in those regions where traffic is low and activate CDN where traffic is high.
- D. CK should provision and activate CDN in those regions where traffic is low. SRS ES?
Answer: D
NEW QUESTION # 59
Northern Trail Outfitters (NTO) offers a new product that is different in North America, EMEA, and Asia Pacific regions, Pages have been created and publish for this product. The site manager has applied criteria to ensure visibility for these product are applied as per the requirement for each region. NTO further wants to control the users who see a specific page of this product settings its visibility.
Which three visibility options available in Experience Cloud?
Choose 3 answers
- A. None
- B. Default
- C. Visible
- D. Audience
- E. Personal
Answer: A,B,D
NEW QUESTION # 60
Universal Containers' (UC) Salesforce org uses SAML 550 with a third-party identity provider for internal user authentication. UC now wants to extend this capability for Experience Cloud site users as well.
What should the UC administrator ensure in order to successfully implement SAML 550 for the Experience Cloud site?
- A. Register the Experience Cloud site as an Identity Provider in SAML settings.
- B. Create a Visualforce page that receives and validates the SAML assertion.
- C. Use the site login URL as an endpoint where SAML assertion is made.
- D. Create a Connected App with custom attributes before configuring SAML settings.
Answer: C
NEW QUESTION # 61
Northern Trail Outfitters (NTO) is evaluating Experience Cloud forcreating an onboarding app for new hires.
Which two things should NTO consider when creating the onboarding app? Calculator Choose 2 answers
- A. Chatter posts related to a record will be available in the employee app as well as the main org.
- B. Employee apps are only available in Unlimited Edition.
- C. Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
- D. Experience Cloud cannot be used for employee apps.
Answer: A,B
NEW QUESTION # 62
Northern Trail Outfitter is looking to implement a public Knowledge base. The company has 1, 000 articles stored in an external systems.
Some of the articles are more than 2 years old.
What should a consultant recommend to optimize the public knowledge base?
- A. Manually add the top performing articles to Salesforce and select Authenticated Sites as the Channel.
- B. Bulk-import all articles to Salesforce and achieve duplicate and outdated articles.
- C. Bulk-import the top performing articles to Salesforce and select the public knowledge base channel.
- D. Manually add the top performing articles to Salesforce and select the Public Knowledge Base channel.
Answer: B
NEW QUESTION # 63
Ursa Major Solar (UMS) is automating its businessprocesses using Salesforce. UMS wants its Platinum partners to be able to approve installation projects and deals. In which two ways can UMS accomplish this?
Choose 2 answers
- A. Assign external users Super Useraccess on records and create a digital experience for those users,
- B. Add external users directly to approval queues and create a digital experience for those users.
- C. Assign external users as the co-owners on records and create a digital experience for those users.
- D. Assign external users as approvers on records and create a digital experiencefor those users.
Answer: B,D
NEW QUESTION # 64
hat are three best practices when configuring self-registration for an Experience Cloud site? Choose 3 answers
- A. Create a separate profile for your self-service site and your partner portal.
- B. Use a restrictive default profile to begin with.
- C. Use the same profile for your self-service site and your partner portal.
- D. Assign a cloned standard site profile as the default for self-registration.
- E. Assign the standard site profile as the default for self-registration.
Answer: A,B,D
NEW QUESTION # 65
DreamHouse Realty recently created a site for potential buyers. The content is organized using topics.
Where can site users go to find out how current and popular a topic is?
- A. Topic's detail page
- B. Content Management Report
- C. Trending Topics Channel
- D. Collaboration Dashboard
Answer: C
NEW QUESTION # 66
Ursa Major Solar (UMS) has business and person accounts in its Salesforce org. UMS has partner portals created for its Silver partners, DreamHouse Realty (DR) and Cloud Kicks (CK).
UMS's Experience team is creating users for its partners. DR and CK users do not require access to opportunities, leads, and campaigns.
What are the two considerations for creating partner users and granting access?
Choose 2 answers
- A. Assign Partner Community license to partner users.
- B. Assign Customer Community Plus license to partner users.
- C. Only business accounts can be created as partner users
- D. Only person accounts can be created as partner users.
Answer: A,B
NEW QUESTION # 67
Northern Trail Outfitters has an Experience Cloud site using the Customer Service template. They have noticed that many questions take a long time to receive a response or go completely unanswered.
Which functionality would allow questions to get internal visibility?
- A. Limit the number of questions posted per day.
- B. Create moderators for each topic.
- C. Enable Escalate to Case.
- D. Tell users to submit a case for unanswered questions.
Answer: C
NEW QUESTION # 68
Cloud Kicks (CK) wants to organize content on its site so that users can easily search and brows for information.
Which three features should CK use to accomplish this goal?
- A. Content Topics
- B. Content Graph
- C. Navigation Tree
- D. Featured Topic
- E. Navigational Topics
Answer: A,D,E
NEW QUESTION # 69
Zephynus Relocation (ZRS) plans to launch a public site. ZRS would like to leverage a topic catalog so that site users can see all the organized topics in one place and easily navigate to any topic or subtopic.
Which step is required to set up a topic catalog?
- A. Create at least one topic and add the More Topics,,,, ;link editing the navigation menu.
- B. Enable Topic Hierarchy and create at least one topic with two subtopics.
- C. Create at least one topic along with its subtopic.
- D. Create at least one subtopic and add the More Topic ink link when editing the navigation menu.
Answer: D
NEW QUESTION # 70
Northern Trail Outfitters (NTO) offers a new product that is different in North Americ a. EMEA, and Asia Pacific regions. Pages have been created and published for this product. The site manager has applied criteria to ensure that visibility for these product pages are applied as per the requirements for each region. NTO further wants to control the users who see a specific page of this product by setting its visibility.
Which three visibility options are available in Experience Cloud? Choose 3 answers
- A. None
- B. Default
- C. Visible
- D. Audience
- E. Personal
Answer: A,B,D
NEW QUESTION # 71
Universal Containers is looking to onboard three new partners to the community.
* Each partner have a branded experience containing their colors and logo.
* Gold and silver partners should have access to the Leads inbox component, but Bronze partners should not.
* Bronze partners should not have access to the Leas tab.
How should an administrator solve for these requirements?
- A. Create a separate community for each partner with audience targeting.
- B. Create branding sets, audience targeting and a custom Navigation menu component.
- C. Create branding sets, a separate page variation for each partner, and a custom Navigation Menu component.
- D. Create branding sets, audience targeting, and navigation menu targeting.
Answer: C
NEW QUESTION # 72
Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creating an onboarding app for new hires. Which two things should NTO consider when creating the onboarding app? Calculator Choose 2 answers
- A. Chatter posts related to a record will be available in the employee app as well as the main org.
- B. Employee apps are only available in Unlimited Edition.
- C. Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
- D. Experience Cloud cannot be used for employee apps.
Answer: A,B
NEW QUESTION # 73
DreamHouse Realty (DR) has active participation of home owners and prospective buyers in its Experience Cloud site that uses Chatter. Recently, DR observed a significant number of comments being marked as spam. OR's Salesforce and Security teams did further analysis and identified the posts made by the spammers.
OR's Management team has decided to remove all the spammers' posts and comments from the Experience Cloud site.
What should the Experience Cloud consultant recommend to remove them?
- A. Experience Cloud site managers, moderators, and admms work together to remove all the spammers' posts and comments manually.
- B. Enable Experience Cloud Einstein features to remove all the spammers" posts and comments as a background action.
- C. Submit a high-priority case with Salesforce Support to remove all of the spammers' posts and comments. The site will be under maintenance state until resolution.
- D. Utilize the Insights reports by creating and using a custom action to remove all the spammers' posts and comments.
Answer: D
NEW QUESTION # 74
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