UPDATED [May 28, 2023] Pass Salesforce Certified Experience Cloud Consultant Exam with Latest Questions
Experience-Cloud-Consultant Exam Practice Questions prepared by Salesforce Professionals
The exam covers a range of topics including designing and configuring Experience Cloud solutions, integrating with third-party systems, managing user access and security, and using analytics to measure success. You will also need to demonstrate your understanding of Salesforce best practices and how to apply them to create effective solutions for your clients.
The Salesforce Certified Experience Cloud Consultant certification exam consists of 60 multiple-choice questions and must be completed within 105 minutes. The exam is proctored and can be taken online or in-person at a testing center. A passing score of 63% or higher is required to achieve the certification.
NEW QUESTION # 49
Northern Trail outfitters (NTO) aims to provide personalization by encouraging its individual customers to self-register in its B2C Experience site. NTO is not looking to create a placeholder account.
NTO Experience consultant has set up self-registration in its Login and Registration pages. NTO's site manager has configured the Allow external users to self-register'' option. NTO uses Customer Community Plus Licenses.
Which two steps are needed to complete self-registration in NTO's Experience site?
Choose 2 answers
- A. Contact Sales customer Support to enable Person Accounts.
- B. Ensure that the Contact field is empty in the registration section.
- C. Contact Salesforce Customer Support to enable Communities Self Registration Controller.
- D. Ensure that the Account field is empty in the registration section.
Answer: A,D
NEW QUESTION # 50
How can records owned by Customer Community users be shared with internal users?
- A. Create a Sharing Set that includes a Customer Community profile and create a Share Group for the Sharing Set.
- B. Use the standard is Owned By External User checkbox on records to create a criteria-based sharing rule to share records owned by Customer Community users with all internal users.
- C. Create a Share Group for a Customer Community profile that is not associated with a Sharing Set.
- D. Create an owner-based sharing rule to share records owned by a Customer Community role with all internal users.
Answer: C
NEW QUESTION # 51
Ursa Major Solar (UMS) has seen exponential growth in recent years. The Incoming call volume to the support center has gone up exponentially as well, and is now reaching unmanageable levels.
What should UMS consider to help the situation?
- A. Create virtual support agents using Chat Bot template.
- B. Create a self service community using Customer Service template.
- C. Create a smart queue router using Service Cloud template.
- D. Create a peer-to-peer forum using Self Service template.
Answer: B
NEW QUESTION # 52
No More Homelessness (NMH) is about to create a public site for volunteers where they will be able to sign up for volunteering opportunities at local events. Each registration will result in a record being created for a custom Event Registration object.
Which three considerations should NMH keep in mind for records created by guest users?
Choose 3 answers
- A. Setting the default owner for records created by guests is an option in Experience Cloud sites.
- B. Queues cannot be assigned as owners of records created by guest users.
- C. When possible, one should create and assign queues as owners of records created by quest users.
- D. Default owner does not need Read/Write access to view the records created by guest users.
- E. Any active user in an org can be assigned as the default owner of records created by guest users.
Answer: A,C,E
NEW QUESTION # 53
Universal Containers has recently launched a site for its retailers. Retailers able to collaborates with other retailers around topic; however, retail managers aren't' able to see records owned by their peers and subordinates.
What should be done to resolve the issue?
- A. A sharing Rule needs to be created.
- B. Retail managers needs to be put in the execute role in the Role Hierarchy
- C. Retail managers need to be given super User access.
- D. A Sharing Set needs to be created.
Answer: C
NEW QUESTION # 54
Dreamscape Flowers (DF) has a community for its flower growers. DF now wants to create communities for its franchisee network as well as direct B2C customers as part of a company-wide digital transformation. Other subsidiaries of DF are also undergoing digital transformation and are interested in setting up similar communities based on DF's approach.
In what two ways can Lightning Bolt help DF accomplish this?
Choose 2 answers
- A. Lightning Bolts can help minimize licensing and provisioning cost.
- B. Lightning Bolts can help reduce implementation time.
- C. Lightning Bolts can help organize, manage, and reuse digital content.
- D. Lightning Bolts can be distributed and reused.
Answer: A,B
NEW QUESTION # 55
Cloud Kicks (CK) is in the process of updating and retiring multiple Experience Cloud sites on its one org.
What should CK consider before taking action as it inactivates and brings on new sites?
- A. Each org can have up to 100 Experience Cloud sites as long as they are active.
- B. Each org can have up to 100 Experience Cloud sites; active, preview, and inactive sites all count toward that limit.
- C. Each org can have up to 100 Experience Cloud sites; preview sites don't count toward that limit.
- D. Each org can have up to 100 Experience Cloud sites; preview sites count toward that limit but inactive sites do not.
Answer: B
NEW QUESTION # 56
DreamHouse Realty (DR) is designing a digital experience for its global real estate team. The realtors will need access to Knowledge, reports and dashboards, and Leads coming in from the website. Leads are converted to Opportunities by an internal DR deal desk.
Which license type meets this requirement?
- A. Partner Community
- B. Customer Community
- C. Channel Account
- D. Customer Community Plus
Answer: A
NEW QUESTION # 57
Universal Containers' (UC) Salesforce org uses SAML 550 with a third-party identity provider for internal user authentication. UC now wants to extend this capability for Experience Cloud site users as well.
What should the UC administrator ensure in order to successfully implement SAML 550 for the Experience Cloud site?
- A. Register the Experience Cloud site as an Identity Provider in SAML settings.
- B. Create a Visualforce page that receives and validates the SAML assertion.
- C. Use the site login URL as an endpoint where SAML assertion is made.
- D. Create a Connected App with custom attributes before configuring SAML settings.
Answer: C
NEW QUESTION # 58
The system administrator at Dreamhouse Realty (DR) is giving Experience Builder access to two colleagues who will be responsible for creating and managing new microsites. One contributor needs to create and customize the site, but not publish it. The other colleague is tasked with adding contributors and publishing the final site.
Which Experience Builder roles should the system administrator grant?
- A. Viewer and Publisher
- B. Builder and Experience Admin
- C. Publisher and Builder
- D. Experience Admin and Publisher
Answer: B
NEW QUESTION # 59
Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal.
Which feature should UMS use to accomplish this?
- A. Rich Content Editor
- B. Developer Console
- C. Compact Header Properties
- D. CMS Connect
Answer: D
NEW QUESTION # 60
Ursa Major Solar (UMS) is automating its business processes using Salesforce. UMS wants its Platinum partners to be able to approve installation projects and deals. In which two ways can UMS accomplish this? Choose 2 answers
- A. Assign external users as approvers on records and create a digital experience for those users.
- B. Assign external users as the co-owners on records and create a digital experience for those users.
- C. Assign external users Super User access on records and create a digital experience for those users,
- D. Add external users directly to approval queues and create a digital experience for those users.
Answer: A,D
NEW QUESTION # 61
Ursa Major Solar created a public knowledge base where both authenticated customers and unauthenticated guest users can view Known articles as a self-service option to troubleshoot issues.
When creating a Knowledge article, which checkbox should be selected so that all users can view the articles?
- A. Visible to Public Knowledge Base
- B. Visible to Partner
- C. Visible to Anyone
- D. Visible to Customer
Answer: D
NEW QUESTION # 62
Northern trail Outfitters has created a microsite digital experience for its Gold-Level VIP customers. The digital experience is not yet actives.
The community manager would like to send welcome emails on a specific day, which include a promotion for participating in the community.
In which order should the community manager perform activation steps?
- A. Publish the community, which will send out the welcome emails.
- B. Add available profiles and permission sets to the Admin Workspace, enable Contacts as community users, set welcome emails to Enabled, and set the community to Active.
- C. Set the community to Active, and available profiles and permission sets to the Adman Workspace, and create a process to send the welcome emails.
- D. Set the Community to Active, and available profiles and permission sets to the Admin Workspace, enable Contacts as community users, and set welcome emails to Enabled.
Answer: B
NEW QUESTION # 63
The Experience Cloud site manager of Cloud Kicks has enabled reputation for its community members, As per the recommendation given by the Experience Cloud consultant, a decision was made to use the out of the box features.
Which two things happen automatically when the site manager enables automation? Choose 2 answers
- A. Inactive and active members are assigned default reputation points.
- B. Chatter influence is removed from the Contribution section on the Profile page.
- C. Customer portal members gain the ability to provide badges to other members.
- D. Default point system and set of reputation levels become available.
Answer: B,D
NEW QUESTION # 64
Cloud Kicks (CK) is about to launch a public site and is expecting very high traffic in certain regions. CK will be using Content Delivery Network (CDN).
What should CK consider during the go-live phase to prevent usability issues?
- A. CK should provision and activate CDN in those regions where traffic is low
- B. CK should provision CDN in those regions where traffic is high and activate CDN where traffic is low.
- C. CK should provision CDN in those regions where traffic is low and activate CDN where traffic is high.
- D. CK should provision and activate CDN in those regions where traffic is high.
Answer: A
NEW QUESTION # 65
Which step does the system administrator have to take to create a partner user?
- A. Assign the Gold Partner permission to the user.
- B. Add the user to the All Partner Portal Users public group.
- C. Select Enable Partner User from the Contact Detail page.
- D. Create a partner queue, and add users to it.
Answer: C
NEW QUESTION # 66
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