A Fully Updated 2023 Sales-Cloud-Consultant Exam Dumps - PDF Questions and Testing Engine
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NEW QUESTION # 112
Universal Containers wants to equip its sales team with mobile capabilities. The sales team needs to quickly look up contacts, accounts, and opportunities and easily log calls. Due to limited coverage in certain geographic areas, the sales team wants access to customer information even without an Internet connection.
Which mobile solution is appropriate for the Universal Containers' sales team?
- A. Custom hybrid App
- B. Salesforce Mobile App
- C. Salesforce Touch App
- D. SalesforceA App
Answer: B
NEW QUESTION # 113
What should you do before you enable communities for your organization? Choose 3 answers
- A. Choose a domain name
- B. Check you have the required licenses
- C. Turn on the global header for users that need it
- D. Review your security settings
Answer: A,B,D
NEW QUESTION # 114
Sales stages are shared between sales methodologies at Cloud Kicks. There are three product lines with unique sales methodologies. A few sales stages overlap between the three product lines.
Which two recommendations should the consultant make?
Choose 2 answers
- A. Three record types
- B. One record type
- C. Three sets of opportunity stages
- D. One set of opportunity stages
Answer: A,D
NEW QUESTION # 115
The Cloud Kicks global sales team has asked for a simpler way to view and manage its Opportunity pipeline.
The team is often responsible for hundreds of deals at a time across multiple countries and currencies. The account executive has suggested using the Kanban view. What are three considerations? Choose 3 answers
- A. The Kanban cards display up to 10 fields
- B. The Kanban view displays amounts in the user's currency.
- C. The Kanban view can summarize records by currency fields.
- D. The Kanban view can show rollup summaries for currency fields.
- E. The Kanban view can display a maximum of 200 records.
Answer: B,C,E
NEW QUESTION # 116
The Cloud Kicks sales team collaborates on opportunities which help them close more deals. What should the consultant configure to allow contributing sales team members to share in the revenue from closed opportunities?
- A. Enable Opportunity Splits from Setup.
- B. Create Quick Actions to create child Opportunities.
- C. Add the contributors to the Opportunity's Contact role related list.
- D. Add the Opportunities to a Campaign
Answer: A
NEW QUESTION # 117
Cloud Kicks has enabled quotas in collaborative forecasts.
In which three ways can the quotas be managed for all users in forecast hierarchy?
Choose 3 answers.
- A. Add/update quotas using the Data Import Tool
- B. Upload quotas using API
- C. Add/update quotas using DataLoader
- D. Setup -> Quotas -> Forecast Quotas
- E. Setup -> Forecast Settings -> Configure
Answer: B,C,E
NEW QUESTION # 118
Northern Trail Outfitters (NTO) decided to start using salesforce for all its sales automation its current sales database has about 50 million records. These records were all migrated into the database from other legacy systems. After migration to salesforce NTO wants to be able to search and cross reference records with the original source system. What should a consultant recommend to meet the requirement?
- A. Use the standard external Id field and map this to the original record Id value
- B. Use the standard external Id field and map this to the current record Id Value
- C. Use a custom external Id field and map this to the original record id value
- D. Use a custom field named external Id and map this to the current record Id Value
Answer: C
NEW QUESTION # 119
NTO wants the ability to share documents related to an opportunity, such as contracts and proposals with the field sales team. NTO currently has a private sharing model. How should the documents be shared efficiently and securely?
- A. Emailed to the sales team on the opportunity record
- B. Upload to Salesforce Files and shared with the field sales organization
- C. Uploaded to a library that is shared with the field sales organization
- D. Uploaded to salesforce files from the opportunity record
Answer: C
NEW QUESTION # 120
Which of the following are the main challenges that affect Sales Rep productivity? (Select all that apply)
- A. Difficulty in finding information
- B. Not enough leads from marketing
- C. Difficulty in keeping client data current
- D. Lack of motivation
- E. Having to create reports manually
- F. Tedious data entry process
Answer: A,C,E,F
NEW QUESTION # 121
Which of the following is good ChatterEtiquette? (Select all that apply)
- A. Connect with co-workers by letting them know about your weekend
- B. Direct users to a subject matter experts
- C. Ask questions about bonus schedules
- D. Ask questions to gain vertical expertise
Answer: B,D
NEW QUESTION # 122
During end-to-end testing, the test users log issues stating that the solution is not working according to what they expected. The stakeholders have signed off on the solution.
What should a Consultant do to remedy this?
- A. Set up meeting with test users and do a requirements workshop.
- B. Address these issues during the sign-off stage.
- C. Revise the solution to meet the needs of the test users and develop training materials for the full team.
- D. Contact key stakeholders to determine if a change to the requirements is necessary.
Answer: D
NEW QUESTION # 123
Universal Containers is designing a contact center that will store 20 million cases. Of those, 5 million will need to be accessed for reporting and search. Which approach will ensure best system performance? Chose 3 answers:
- A. Custom indexes
- B. Division
- C. Custom search
- D. Record types
- E. Tiered data strategy
Answer: A,B,E
NEW QUESTION # 124
Universal Telco sells and supports a line of smart phones. The company offers support via phone,
email-to-case, web-to-case, and a customer portal. The call center manager is incented to drive support
through customer self-service. Which report should be included on the manager's dashboard? Choose 3
answers:
- A. Average Call Handle Time
- B. Cases by Support Channels
- C. Number of Portal Logins per Day
- D. Escalated Calls
- E. Knowledge Article Usage
Answer: B,C,E
NEW QUESTION # 125
Universal Containers was bought by a larger company and needs to provide information on a monthly basis to the new parent company to help predict sales. Which data should the new parent company review?
- A. Count of new lead records created
- B. Opportunity pipeline report grouped by month
- C. Number of activities tied to opportunities
- D. Dashboard of user login history
Answer: B
NEW QUESTION # 126
The marketing Manager at UC wants to leverage the power of sales cloud to support the sales following requirement:
- monitor website traffic
- Email 1200 leads per day
- capture customer satisfaction survey result on a web form
- Understand (report) the case of marketing exercise vs sales activity
What should a consultant recommend to meet this requirement?
- A. Use site.com campaign web-to lead opportunity, report, and dashboard
- B. Use community campaign, web-to-lead, opportunity and report and dashboard
- C. Use mass email, campaign, campaign influence, web-to-lead, opportunity and report
- D. Use AppExchange marketing app, campaign, web-to-lead, opportunity and report
Answer: D
NEW QUESTION # 127
Cloud Kicks has a requirement to measure end user adoption and data quality in Salesforce.
Which solution should the consultant recommend?
- A. Adoption and Data Quality Dashboards Pack
- B. Einstein Conversation Insight-;
- C. tableau custom dashboard
- D. Salesforce Surveys
Answer: A
NEW QUESTION # 128
A large company is about to undertake its Initial Sales Cloud implementation. Different people will create features in multiple sandboxes. The consultant has recommended using change sets to move customizations to the full copy sandbox for testing and then move them to production for release Which two approaches should the consultant recommend to help migrate the customizations from the full copy sandbox to production?
Choose 2 answers
- A. Utilize change set tool dependency management
- B. Track manual changes in a spreadsheet
- C. Leverage cloud-based Git version control to deploy changes
- D. Use Salesforce Dx with visual studio to deploy changes.
Answer: C,D
NEW QUESTION # 129
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